Manager, Behavioral Health

The primary location for this role is remote, travel is expected to be up to 10%, and the expected schedule is Monday - Friday 8:00am - 05:00pm central. Independently licensed in TX or MO (LCSW, LPC, LMHC, or LMFT) required.

What You’ll Do

As the Manager, Behavioral Health Longitudinal at Imagine Pediatrics you will manage a team of supervisors overseeing three roles: Behavioral Health Therapists, Behavioral Health Care Managers, and Care Team Assistants who work as an interdisciplinary team to serve a patient population experiencing severe mental illness (SMI). This role oversees a regional behavioral health care team and is responsible for team metrics and program outcomes.

90% of Manager, Behavioral Health, longitudinal role will be administrative inclusive of the following:

• Manage a team of regional cross functional care team members with the support of supervisors.
• Provide oversight to a team of supervisors including 1:1 support, quarterly feedback, and typical functions of people management
• Provide guidance to supervisors regarding performance management of indirect reports.
• Uphold team members responsible to Imagine specific policies, clinical programming requirements, and utilization targets.
• Partner with talent acquisition to carry out hiring plans, interviews, and onboard new team members.
• Assist with strategic planning for expansion into new markets for company growth.
• Analyze programmatic metrics and individual metrics in order to utilize staff appropriately.
• Hold the team accountable for working at the top of their license and utilizing team functions as efficiently as possible
• Identify areas for improvement within team processes, clinical care, and action on projects to make them more efficient.
• Serve as the Behavioral Health Longitudinal representative in leadership meetings to provide feedback, improve patient experience, and support the development of new programs and services.
• Acts as the liaison for behavioral health services to all stakeholders taking a lead role in process and performance improvement and the delivery of high-quality services
• Collaborate with clinical education team for implementation of new trainings in alignment with care team and organizational needs.
• Create a positive and inclusive culture of teamwork and accountability
• Assist behavioral health team with navigating new processes, policies, and procedures.

10% of Manager, Behavioral Health – longitudinal role will be clinical and include but are not limited to the following responsibilities.

• Consult with market leaders on behavioral health cases.
• Manage patient escalations as needed.
• Support service recovery calls.

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to creating the world our sickest children deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. A qualified candidate will be empathetic, caring, organized, and has strong relationship-building skills. In this role, you will need:

• Master’s degree in social work, Marriage and Family Therapy, Counseling, or related area
• Must be licensed to independently practice in TX or MO (LCSW, LPC, LMHC, LMFT), openness to cross-state licensure.
• 5 years of experience post independent licensure in a behavioral health setting.
• 3 years of experience in management/supervision of mental health providers (experience in remote/start-ups environments preferred).
• Experience working with children, adolescents, and their caregivers inclusive of external systems involved in a minor’s care.
• Experience with chart auditing and training to improvement-oriented outcomes.
• Certification/Training in evidence-based modalities including but not limited to cognitive behavioral therapy and dialectical behavioral therapy preferred
• Experience working with high-risk behavioral health populations including but not limited to suicidal ideation, homicidal ideation, severe persistent mental illness (SPMI), children in the foster care system.
• Strong preference and comfortability conducting triage assessments and crisis interventions.
• Diligent regarding documentation standards and accustomed to using electronic medical records.
• Experience working with a diverse population or demographics.
• Telehealth experience
• Familiarity with technology, Microsoft suites, and documenting in electronic health records.
• Fully remote with 10% travel for training/education

What We Offer (Benefits + Perks)

The role offers a base salary range of $88,000 - $107,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave
• Additional benefits to be detailed in offer