Product Operations Manager
•Cresta· 7h
OperationsFull-time$160k-200kAmericas
7h ago
Intercom·2 days ago
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
This role will lead APAC sales for Intercom’s industry-leading AI customer support solution serving the region's most exciting companies, from high-growth fintechs and gaming platforms to cutting-edge technology and ecommerce brands.
As our APAC Sales Manager, you'll build and lead a team of Account Executives driving explosive new business growth. You'll execute our go-to-market strategy, develop your team into top performers, and establish the playbook for scaling across the region.
You will be focused on attracting, developing and retaining exceptional sales talent, accelerating new logo acquisition and delivering a sales process that shows businesses how AI can fundamentally transform their customer experience.
This is an opportunity for an innovative, agile sales leader who thrives in high-growth environments and wants to make an impact on the next chapter of AI transformation.
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
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Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.