Technical Support Engineer Level 4 - Applications
•Gofundme· 5h
🎧 Support🎓 Internship📈 Mid Level🇦🇷 Buenos Aires, Argentina
5h ago
Jimdo.Com·about 15 hours ago
Join us to help unleash the power of the self-employed and help them thrive!
Jimdo was founded by three school friends in 2007 in a farmhouse in Northern Germany. Fast forward today, we are a growing, profitable, remote-first company with 220+ people from over 50 nationalities, working across more than 15 countries. We value trust, ownership, and execution over hierarchy and process. We use data, automation, and AI pragmatically and responsibly to build products our customers can trust, and to continuously improve how we work as a company.
Jimdo exists to help self-employed people and microbusinesses succeed whether they’re just starting out or ready to grow to the next level. We build intuitive, AI-powered products that help our customers create an online presence, attract customers, and run their business with confidence, without needing technical expertise.
At the heart of Jimdo is a strong belief in personalized, data-driven guidance. Our platform combines design, business tools, and an AI-powered core that turns real customer data into clear insights and next steps helping our customers focus on what moves their business forward.
We are a small team of expert engineers enabling Jimdo’s business, product, and engineering teams to deliver impact quickly across our product portfolio. Our mission is to close critical gaps, unblock teams, and make sure the most important work gets shipped. Reporting to the Head of Architecture, you will be a senior, full‑stack problem solver who can pick up any project end‑to‑end, from frontend to backend and infrastructure glue, and drive it to completion.
You will regularly switch between domains and codebases, working where the need is highest rather than in a single long‑term team. You’re comfortable with both trivial and highly complex tasks, using modern tools, including AI‑assisted development to move fast without compromising quality. By combining deep engineering experience with a humble, flexible mindset, you’ll help Jimdo deliver outcomes faster while collaborating closely with staff engineers and product teams. This role is ideal for someone who values autonomy, variety, and system‑level thinking, and who enjoys collaborating closely with staff engineers and product teams to deliver meaningful outcomes.
Design and build scalable APIs, services, and frontend features.
Jump into different codebases and domains as needed, quickly understanding context and unblocking critical projects.
Ship high-quality, maintainable code that balances pragmatism and long-term sustainability.
Collaborate closely with staff engineers, product managers, designers, and other engineers to define solutions that create visible impact for our users.
Use AI-assisted development tools and modern engineering practices to move fast without compromising quality.
Proactively identify gaps, edge cases, and technical risks in existing systems and drive pragmatic improvements.
Work independently on projects of varying complexity, from small fixes to larger initiatives, and see them through to completion.
Share knowledge and best practices with teams you support, helping them move faster while keeping overhead low.
Provide clear, honest feedback and status updates to stakeholders, ensuring alignment and predictable delivery.
6+ years of experience in software engineering, with at least 2 years in a senior or technical leadership role.
Strong full-stack proficiency (e.g. Kotlin/Java backend, React/JS frontend).
Have a good level of experience with Spring Boot, Terraform and Github Actions.
Deep experience with REST APIs, microservices, and cloud platforms (AWS preferred).
Proven ability to quickly understand new domains, systems, and codebases, and make meaningful contributions with minimal onboarding.
Proven system design and architectural leadership.
Able to work autonomously across different codebases and domains.
A pragmatic, impact-driven mindset: you focus on solving the problem at hand and are equally comfortable with trivial and complex work.
Excellent experience with AI-assisted development tools (e.g. Cursor, Claude Code).
Strong communication and collaboration skills, with the ability to work closely with different teams and stakeholders.
Inspiring Mission: At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve.
Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in.
An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.
Continuous Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and Hack Weeks, Deep Work Thursdays, conferences and access to technical eLearning platforms. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.
Competitive Benefits Package:
Annual compensation reviews to ensure you're rewarded fairly.
A remote office set-up bonus to enhance your workspace.
A unique workation policy that allows you to work from different locations.
An employee assistance program, offering resources and counseling.
Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.
Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let's continue to create a workplace where everyone can thrive, regardless of background or identity.
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