This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Customer Success – Property in United States.
This role leads and develops a team of Customer Success Managers to deliver consistent, high-impact outcomes for customers operating within the multifamily property management space. You will set clear expectations, reinforce best practices, and ensure customers realize measurable value through strong adoption and retention. Operating in a fast-paced, collaborative environment, you will guide complex customer motions, including large portfolios, regulatory considerations, and organizational change. The position blends people leadership with strategic execution across the customer lifecycle. You will partner closely with cross-functional teams to resolve issues efficiently and scale repeatable success. This is an opportunity to shape customer experience at scale while building a high-performing team.