💡 Hiring: AI Solutions Delivery Specialist – Kaizen AMS
Kaizen AMS is seeking a technically proficient AI Solutions Delivery Specialist to architect, implement, and optimize AI-driven workflows and automation across property management operations. This role bridges AI/automation technology and business operations, ensuring seamless system integration, data-driven decision-making, and measurable operational impact.
Key Responsibilities:
- AI & Automation Architecture: Map business processes and design scalable AI/automation workflows for resident services, maintenance, energy management, and community operations.
- System Integration: Implement AI solutions integrated with property management platforms, CRM (Freshworks/Freddy AI Copilot), analytics dashboards, and cloud systems via APIs and middleware.
- Operational Optimization: Automate workflows to reduce manual effort, improve SLA compliance, increase resident satisfaction, and enhance energy efficiency.
- Data & Insights: Develop dashboards, KPI frameworks, and monitoring tools for actionable, data-driven insights.
- Innovation & Research: Evaluate emerging AI/PropTech tools and pilot innovative solutions.
- Stakeholder Enablement: Lead cross-functional adoption, training, and change management initiatives.
