Business Development Manager The Balkans

What you will do

The Hotels Network has joined Lighthouse! And we are expanding internationally and are looking for a full-time Business Development Manager for The Balkans for The Hotels Network.

The Hotels Network is a company developing B2B SaaS software for the hospitality industry. United by the mission to help hotel brands increase direct bookings, we build pioneering technology that enables any hotel to optimize their guests’ booking experience and regain their fair share of online revenue. Based at our headquarters in Barcelona as well as in other strategic locations around the globe, The Hotels Network team is made up of over 165 people from 35 different nationalities. We recently joined forces with Lighthouse, the leading business intelligence platform for hospitality. This partnership will allow us to accelerate our growth, expand our value proposition, and continue innovating in the industry.

Where you will have impact

• Source potential client opportunities via cold calling, (cold) emailing campaigns and through interaction with professional industry network groups.
• Attend meetings, (inter)national conferences, and have the freedom to organize regional roadshows and business trips to build pipeline and achieve targets.
• Build, organize and execute a business development plan to achieve business aims and sales targets.
• Utilize and develop innovative strategies to maximize results and win over challenging targets.
• Respond to all incoming product enquiries, referrals and leads in a timely and effective manner.
• Preparation of accurate quotes, development and presentation of proposals to clients in a professional and confident manner.
• Organization of online or personal product demonstrations and advanced training sessions.
• Maintain accurate records of your business development activities on Salesforce.
• Achieve sales KPI's and targets.
• Sales to be finalized in a timely manner, with a focus being placed on being proactive.
• Maintain regular contact with prospective clients and new accounts.
• Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations.
• Contract negotiation as required, maintaining a balance between optimal service, value for the client and THN's profit margins.
• Ensure all documentation is complete post sales to set up trials, and to move the client to a subscription.
• Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback.
• Demonstrate commitment to the team, to ensure the team achieves its goals, objectives and SLA's.
• Adopt the relevant processes, procedures and policies to ensure a consistently high level of service is adhered to.
• Where necessary identify shortfalls in the process and procedures and suggest process improvements.

About our team

Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

What's in it for you?

• Flexible working environment: Hybrid role from our office in Barcelona or remotely from Serbia or Croatia.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 75,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• You have 2+ years relevant experience in Sales and New Business Development.
• Strong knowledge the Travel/Hospitality industry.
• Strong overall business and people skills, including planning, presentation skills, sales skills;
• Excellent communication skills with the ability to effectively interface with all levels and teams on a formal, informal, written and verbal basis.
• You are fluent in a local language from The Balkans and English.
• Strong entrepreneurial skills to excel in a complex and rapidly evolving environment.
• Able to perform under pressure.
• Ability to travel frequently.
• Is able to lead meeting with C-levels of global chains and to present at conferences.