Head of Product, Eureka

"Pairs" is an online dating app used by more than 25 million people in Japan. Since launch, we have received success stories from over 700,000 people. Pairs is the first-in-market to offer 24/7 in-house customer service, including text and image monitoring, so our users' safety and security are always ensured.

We created Pairs to help singles discover new and interesting ways to find a life partner. In the United States, more than 1 in 3 couples met their partner online. In Japan more than 70 per cent of singles claim to have no partner. As the number 1 online dating service in Japan, we're working hard every day to help singles find their true love. Since the release of Pairs in October 2012, we have helped to create opportunities for many users to find partnership and marriage. Pairs offers the opportunity to find an ideal partner that matches one's own values through various search features and a well-developed MyTag.

Everyday, we receive many reports of successful matches from across Japan and from overseas. It is our hope that more and more opportunities for wonderful relationships will be created, which inspires us to improve our service every day.

Our overarching mission is to ignite profound connections that resonate across the globe. With over two decades of trailblazing the online dating landscape, our apps have enabled countless members from diverse backgrounds, ages, races, genders, and orientations to forge deep, meaningful bonds that endure through time.

Take full ownership of the "Pairs" product roadmap, strategically advancing the product vision through effective collaboration with the leadership team.

Collaborate with the CEO to craft short, medium, and long-term product plans, optimizing key performance metrics.

Implement robust product management processes and best practices, ensuring consistent and efficient delivery of products and features in partnership with cross-functional teams.

Stay ahead of industry trends, competitive landscape and technological advancements, providing valuable insights to shape the future of the product, closely working with Strategy and Consumer Insight teams.

Collaborate with the Group Tech/Innovation team to leverage cutting-edge capabilities, ensuring "Pairs" remains at the forefront of innovation.

Lead, mentor, and scale the product team, while strategically addressing hiring needs and optimizing the organizational structure for successful execution.

Embody and promote the company's principles and mission, instilling enthusiasm and dedication to the culture and core values throughout the organization.

Assume responsibility for user safety, both online and offline, overseeing the development of systems and tools to enhance user trust and safety.

Collaborate closely with senior management to establish and communicate company objectives (OKRs), guiding teams toward the overarching vision.

Lead internationalization efforts, expanding Eureka's offerings to diverse user segments and markets, fostering platform growth.

Minimum 10 years of experience managing tech businesses and KPIs, demonstrating a proven track record of driving business growth and transformation.

5-10 years of experience in a Product Head role, successfully managing substantial teams and collaborating with cross-functional units.

5-10 years of experience at a global tech company with international presence, showcasing familiarity with diverse markets. APAC exposure experience as a plus.

Demonstrated history of leading high-performance product teams that have scaled innovative growth-stage companies.

Proven ability to hire, manage, and mentor product, design, Product BI, and customer care teams.

Proficient bridge-builder, capable of contributing strategically while also executing tactically, fostering essential partnerships across teams, functions, and departments.

Possesses a customer-focused, organized, data-driven mindset, ensuring adherence to a well-defined product development lifecycle.

Comfortable making significant market-driven decisions, iterating on existing products, and driving innovation with an innovative product strategy.

Excellent communication skills in Japanese and business level or above English, adept at conveying clear, inclusive, and transparent views of progress, pivots, and tradeoffs.

Deeply passionate about Pairs' mission, vision, and values, demonstrating a strong alignment with the company's purpose.

Experience in expanding into new markets, both domestically and internationally, is a plus.

A track record with B2C products that involve trust and safety components is a plus.