- Monitor security alerts, review and triage security tickets, and escalate issues as necessary.
- Assist in investigating and resolving security incidents in collaboration with the IT and service desk teams.
- Provide support across a variety of security products including email security, end point, web filtering.
- Act as a point of contact for security-related inquiries from staff and other departments.
- Contribute to maintaining and updating documentation for security policies, procedures, and guidelines.
- Assisting with both scheduled and unscheduled security assurance activities to test the effectiveness of security controls (e.g. Internal audits, security control testing, incident response exercises).
- Appropriate degree and/or industry qualifications and certifications.
- A foundational understanding of cybersecurity principles, tools, and best practices.
- Strong problem-solving and analytical skills with attention to detail.
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
- Ability to prioritise tasks and work collaboratively in a team environment.
- Basic knowledge of security platforms, firewalls, antivirus software, or other security systems is an advantage.
- Suitable experience including at least 1 years in an IT or cybersecurity role is a plus but not required.
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
