Revenue Operations Leader

Reporting Manager: CRO

Location: Remote (US or Europe)

About Nivoda

At Nivoda, we’re reimagining how the world buys and sells jewelry. Our global marketplace connects retailers and suppliers across diamonds, gemstones, and finished jewelry - already powering over $300M in annual transactions and scaling fast toward our billion-dollar vision.

We’re bringing tech, data, and automation to an $350B industry that’s barely scratched the surface of digital transformation. Think of us as Faire, meets Shopify but for the jewelry world – an industry that is higher margin and further behind in the tech arena. Read more on our recent $51M Series C funding here.

The result? Explosive growth, massive opportunity - powered by a team that makes it happen. Revenue Operations is at the heart of that engine driving scalable, data-driven growth.

About the Role

We’re looking for a hands-on Revenue Operations Leader - someone who loves turning chaos into clarity, automating the boring stuff, and watching the numbers move because of what they built.

This is an execution-first role for someone who thrives on ownership and impact. You’ll own the systems, automations, and data flows that power how we find, score, route, and close deals - and how we scale that process across the world. You will truly have the autonomy and space to make things happen.

If you geek out on growth mechanics, automation tools, and building high-performance revenue engines, you’ll fit right in.

What You’ll Do

1. Build the Lead Engine

Design and run the systems that fuel our pipeline:

• Own the process of finding and enriching high-quality leads - designing scalable, data-informed ways to grow our pipeline.

• Manage scoring, enrichment, and territory logic

• Route leads to AE’s and SDR’s automatically in Salesforce & Gong.

• Maintain structured, high-quality data across every source

• Set up smart alerts and workflows that surface opportunities in real time

Your impact: Consistent flow of qualified leads to the right reps, with clean data and measurable lift in conversion.

2. Optimise the Funnel

Make our revenue funnel perform like a machine:

• Define and monitor every stage of the sales funnel from

• Spot leaks or slowdowns before they cost us revenue

• Build dashboards that give instant visibility into funnel health

• Design and run experiments to not only boost conversion and first purchases, but also forecast and grow customer lifetime value

• Automate alerts for deal slippage or inactivity

Your impact: A predictable, visible funnel that improves week over week.

3. Turn Data Into Decisions

Build the foundation for data-driven growth across the entire customer journey:

• Create connected dashboards that reveal what’s working, and what’s not, across acquisition, conversion, retention, and reactivation

• Track core metrics like First Purchase rate, ARPU, retention, and payback

• Automate summaries and insights for leadership in Slack or dashboards so every team - from Revenue to Finance - can act fast and stay aligned

Your impact: Actionable insights that shape GTM and company decisions.

4. Scale Systems & Automation

Keep the GTM engine running without friction:

• Own and optimise Salesforce, Clay, Gong, ThoughtSpot, 11x, and more

• Automate lead enrichment, routing, and follow-ups end-to-end

• Create new workflows that eliminate manual work

• Collaborate with Product & Engineering to surface customer insights influencing the roadmap and future product decisions

Your impact: Seamless, self-scaling systems that power global growth.

5. Enable Sales Through Smart Systems

Empower the sales team to spend more time with customers and less time on admin:

• Champion new tools and training that improve sales productivity, backed by real time feedback from the team

• Simplify workflows and ensure every tool, template and process helps reps close faster and with higher quality

Your impact: A sales org that’s fast, focused, and friction-free.

Who You Are

• 6-10 years in Revenue, Growth, or Sales Operations

• Fluent in Salesforce, Clay, Gong and automation tools (e.g. Zapier/Make.com).

• AI-first mindset - you actively use and experiment with AI tools to automate, analyse, and accelerate work

• Data-savvy - comfortable building your own dashboards and queries

• Bias toward execution - you build, test, and iterate without waiting for perfection

• Curious, systems-minded, and love making things run smoother every day

What Success Looks Like

• Leads are enriched, scored, and routed in minutes - not hours

• Funnel performance and visibility improve across regions

• Conversion rates climb thanks to smarter targeting and automation

• Weekly dashboards become the go-to source of truth for the business

• Sales, Marketing, and Finance stay perfectly aligned on the numbers

Why Nivoda

• Join a hyper-growth company transforming an $350B global industry

• Collaborate closely with the CRO, CEO, and VP Sales on core GTM systems

• Remote, flexible environment with high-performance culture

• Competitive pay and performance-based bonuses tied to real business results

This is a role for someone who loves building the systems behind the growth - the kind of person who sees inefficiency and can’t help but automate it.

If you’re excited by fast-moving environments, meaningful impact, and the chance to build the revenue engine of a global marketplace, we’d love to meet you.