Revenue Operations Manager

Let’s fix hospitality, for good.

We’re on a mission to help the hospitality industry double its profitability, reduce its carbon footprint, and create better working environments for its teams.

Our CEO, Conor, founded and scaled Mad Egg – one of the fastest-growing restaurant groups in Ireland. After years of juggling “market-leading” systems, spreadsheets, and paper printouts, he set out to build the solution he wished he had from day one: Nory.

Nory is a powerful, modern restaurant management system. It combines real-time data with AI predictive analytics to help restaurants operate with consistency, certainty and profitability. From food prep to forecasting, Nory puts operators in control of their margins.

Now, with demand growing faster than we imagined – and a recent Series B led by Kinnevik – we’re scaling fast. We’ve grown to a team of 70+ across Ireland, the UK and the US, and we’re just getting started.

We’ve recently brought in our first VP Finance and are strengthening our operational foundations as we prepare for the next stage of scale. As part of this, we’re hiring our first Revenue Operations Manager to report into the Head of Operations, with close working relationships with Finance and GTM leadership.

This is a foundational builder role. You will architect and own the revenue operating system - the tooling, data layer, automation and integrations that power our GTM engine from first lead through to cash in the bank. Your mandate is to turn a fast-growing, multi-region GTM motion into a scalable, reliable and highly automated revenue platform.

The ideal candidate will be based in London and enjoy working hybrid, coming to the office 2–3 days per week.

What you’ll be doing

Own the revenue platform and systems

• Own the end-to-end GTM systems architecture across our CRM, outbound tools, billing, and data pipelines

• Define CRM schema, lifecycle models, data standards, integrations and automation roadmap

• Ensure reliability, scalability and long-term maintainability of revenue systems

Build automation and scalable workflows

• Design automated workflows that eliminate manual work and operational risk

• Standardise handoffs across Marketing, Sales, CS, Finance

• Improve speed, data quality and consistency as we scale internationally

• Partner with Growth to enable experimentation on top of the platform

Own revenue data, analytics and forecasting foundations

• Own the revenue data model across CRM, billing and downstream systems

• Write SQL and build trusted datasets for pipeline, forecasting, bookings, churn and expansion

• Build scalable dashboards and self-serve reporting for GTM and leadership

• Partner with Finance to align operational and financial reporting

Design GTM operating structure

• Own territory models, routing logic, pipeline structure and lifecycle definitions

• Ensure process changes are reflected correctly in systems, automation and reporting

• Use data and systems thinking to identify bottlenecks and operational friction

Own quote-to-cash systems

• Own system design and data flow from quote-to-cash

• Standardise deal structures, pricing logic, approvals and data capture

• Reduce billing errors and revenue leakage through better system design

• Partner with Finance on controls and scalability (without owning accounting execution)

Partner cross-functionally

• Work closely with Growth, Product Marketing and Sales leadership to support sales enablement

• Enable teams with strong tooling, dashboards and clean data

• Act as a trusted technical operator for GTM and Finance leadership

What you’ll bring

• Revenue Operations experience: 4–7+ years in RevOps, Sales Ops or GTM Ops roles in a B2B SaaS or tech scale-up environment

• Hands-on ownership of a CRM (ideally HubSpot) and complex GTM tooling

• Experience working closely with Finance on quote-to-cash, billing inputs, and revenue data quality, without owning accounting or collections

• Strong SQL skills and comfort working with data models and pipelines

• Experience designing automation, integrations and scalable workflows

• Experience partnering closely with Sales, Marketing, CS and Finance

• Bias for action: You move fast, prioritise impact, and balance speed with rigour

If you’re excited by what we’re building, we’d love to hear from you – even if you don’t tick every box.

How we work

Our vision is to build a better future for the restaurant industry.

One where operators are in control, margins are stronger, and frontline teams can build careers they’re proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win, together.

These are the values we live by:

• We serve up impact with a side of profit

  We prioritise work that delivers real financial results for our restaurant partners.

• We prioritise speed of service

  We move fast, unblock quickly, and deliver with urgency.

• We act like owners

  We own problems, raise the bar, and build better every day.

• We win as a crew

  We grow stronger through feedback, collaboration, and shared wins.

What you’ll get in return:

📈 Meaningful early-stage startup equity

🌴 35 days of paid leave per year (including bank holidays)

🏥 Comprehensive private health insurance

🍼 Enhanced parental leave and baby loss support

📚 Learning & development culture – €1000 personal annual budget + quarterly book budget

🖥️ €250 home office workspace budget

🎯 Regular team offsites & socials

👏 And much more

We hire humans.

At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table.