Contract Type: 12 months Fixed-Term Contract (FTC)
About the Role
The Transitions team within the Origination function plays a critical role in the management, onboarding, and delivery of client transition projects into PIC’s operating model. This includes managing a complex ecosystem of suppliers across legal, actuarial, operations, administration, printing, and communication functions.
Reporting to the Programme Manager, you will liaise with the Workflow Manager, transition Managers, internal stakeholders and external suppliers to capture, validate, and analyse delivery data.
Key duties:
- Ensuring accurate and timely data collection from Transitions Managers, suppliers and internal teams, maintaining centralised workflow and project performance data records in line with governance standards.
- Responsible for safeguarding the workflow and project delivery data integrity across multiple systems and reporting tools.
- Conduct analysis using historical and real-time data to forecast delivery volumes, turnaround times and resource utilisation, whilst supporting capacity planning and risk identification through data-driven analysis.
- Collaborate with the Transition Workflow Manager to refine metrics, data capture templates and process control tools, whilst liaising with Transition Managers, suppliers and internal functions to ensure timely data submission and resolve discrepancies, contributing to the creation of a culture of data-driven decision-making within the Transition team.
