The purpose of this job is to partner with field management, store management, and Recruiters to attract top talent for all store level positions while streamlining the recruiting function.
In this role you will:
- Partner with store operations to develop recruiting strategies in response to market conditions (population, economy, wages, competition, etc.) to attract candidates for store level hourly positions
- Provide staffing support for new store openings (advertising, job fairs, recruiting materials, etc.)
- Screen and select résumés based on individual store and restaurant recruiting needs and send to store and restaurant management, field management, and/or Recruiters
- Provide telephone and email support to store management regarding applicant tracking system (ATS), best practices, and general recruiting functions
- Schedule field management level interviews for Recruiters
- Post and maintain all job fair and management job postings; post restaurant franchise positions on the respective franchisee websites
- Respond to candidate telephone and email inquiries
- Maintain college and Leadership Academy job posts; attend college job fairs and recruit potential candidates for Leadership Academy
- Coordinate Leadership Academy interview days; manage the flow of activity on the interview day
- Assist in evaluating prospective vendors for new technologies (e.g., mobile apps, job board and job postings services, niche companies’ offerings) and evaluate new services from current vendors
- Leverage existing vendor relationships to optimize services
- Collaborate with various Sales and Support Center (SSC) departments on recruiting projects of varying size, duration, and complexity
- Manually change Manpower adjustments (i.e., tier adjustments, par adjustments); ensure stores appear in the transaction report
- Produce and analyze multiple staffing reports to make recommendations to management
- Track, maintain, and analyze the progress and success of recruiting activities
- Process recruiting invoices
- Provide in-person support in critical markets and difficult new store openings by recruiting, building community relationships, and coaching managers on recruiting best practices
- Participate in branding material development, ensure materials are loaded and accessible on the virtual warehouse, and perform ongoing evaluation of effectiveness
- Work with local organizations (e.g., workforce boards, colleges, and universities) to ensure stores are fully staffed for seasonal employment
- Bachelor’s degree preferred; emphasis in human resources management or related field preferred
- Minimum one year human resources management experience preferred
- Previous retail or restaurant industry experience preferred
- Intermediate Microsoft Office skills required, advanced Excel preferred
- Ability to multitask and manage multiple projects successfully
- Strong written and verbal communication skills, including telephone skills
- Ability to influence, cultivate, and build relationships
- Ability to drive results with strong follow-up skills
- Possesses strong social networking skills
- Coaching, feedback, and training skills
- General office work requiring sitting or standing for long periods of time
• Nation-wide Medical Plan/Dental/Vision
• 401(k) Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Weekly Pay
