Network Operations Engineer

About Protera

Welcome to Protera Technologies, where we’re reimagining how SAP-centric organizations work in the cloud. Since 1998, we’ve been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients.

But here’s the thing: we’re not your typical “serious tech company.” While we’re obsessed with delivering top-notch IT solutions, we’re all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we’re collaborating on cloud optimizations, enhancing security, or just hanging out as a team.

At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event.

If you’re looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work.

What You’ll Do

As a Network Operations Engineer, you’ll be at the heart of helping global clients transform their operations with cloud-based solutions. We are looking for experienced Network Operations Engineer that can design, implement, and manage scalable, secure, and highly available cloud networking solutions on Amazon Web Services (AWS). Will be responsible for the network and operational stability of client test and production environments. Must have a strong background in network engineering and firewall support, system administration and technical operations. This role is critical to ensuring seamless connectivity across cloud and hybrid environments, supporting the client business applications and services.

Here’s a glimpse into your day-to-day:

• Design and deploy AWS networking solutions including VPCs, subnets, route tables, NAT gateways, Transit Gateways, load balancers and VPN connections.
• Implement and manage hybrid cloud connectivity (Direct Connect, Site-to-Site VPN).
• Configure and maintain network security using AWS security groups, NACLs, and firewalls.
• Monitor network performance and troubleshoot connectivity issues across cloud and on-prem environments.
• Monitor WAF logs and analytics to identify and respond to suspicious activity, false positives, and performance issues.
• Collaborate with DevOps, Security, and Infrastructure teams to ensure secure and efficient cloud network architecture.
• Collaborate with DevOps, Security, and Application teams to integrate WAF into CI/CD pipelines and ensure secure deployments.
• Develop automation scripts and Infrastructure as Code (IaC) templates for consistent WAF configuration across environments.
• Automate network provisioning and configuration using Infrastructure as Code (IaC) tools like Terraform or Ansible.
• Stay up to date with Cloudflare product updates, threat intelligence, and best practices in web application security.
• Maintain documentation of network architecture, configurations, and operational procedures and enforce system standards.
• Perform regular software upgrades of network and switching equipment (including hotfixes and security updates).
• Secure network and firewall systems by establishing and enforcing security policies and defining user access.
• Maintain safety, security, and privacy standards throughout all areas of responsibility.
• Stay current with AWS networking services and best practices.
• Serve as part of a 24x7 on-call rotation for escalation of issues and emergencies.
• Participate in the planning/design of procedures and technical infrastructure for purposes of business continuity in case of disaster or prolonged production outages.