Distribution Account Manager - METCA North (English and Russian Speaking)

Why Pure

At Pure, we’re on a mission to redefine the future of data, making it faster, smarter, and more effortless for our customers to innovate. Our Enterprise Data Cloud vision unites our portfolio of storage and data services into a single, modern platform that enables organisations to run any workload, across any cloud, with simplicity, efficiency, and sustainability at its core.

Our success hinges on the strength and efficiency of our Channel Partner ecosystem, which is integral to delivering the Pure promise worldwide. As a Distribution Account Manager you will be the critical connection point that ensures our distributors have the most seamless, profitable, and supportive experience in the industry. You will be an operational expert and a brand ambassador, focused on maximising distributor readiness and accelerating the speed at which they can bring Pure's cutting-edge solutions to market. This role is a foundation for a career in Channel Sales and Operations, offering vast exposure across our Go-to-Market teams.

The Role

The Distribution Account Manager is a high-impact role within Pure Storage’s Global Channel Sales function. This position acts as the primary operational and administrative liaison for our distributor community, directly influencing our indirect revenue growth. You will be responsible for managing the day-to-day relationship, ensuring program compliance, resolving operational roadblocks, and identifying process efficiencies that enhance the overall partner experience.

What You'll Do

Your primary focus will be optimising our distributor's engagement and operational efficiency:

• Accelerate Deal Flow & Compliance: Execute high-volume pipeline management tasks, including timely approval, rejection, extension, and reassignment of deal registrations to maintain a clean and accurate sales pipeline in Salesforce.
• Drive Partner Operational Excellence: Serve as the first point of contact for all systems-related issues, including troubleshooting portal access, login credentials, CPQ (Configure, Price, Quote) issues, and license allocation.
• Enable Program Mastery: Proactively communicate, explain, and provide updates on complex distributor program details, requirements, and incentives (including the Rebate Portal) to ensure full comprehension and compliance.
• Facilitate Readiness & Training: Guide distributors to access mandatory and optional sales, technical, and certification training resources to increase their competency and sales effectiveness.
• Operational Streamlining & Documentation: Assess current operational processes, identify friction points, and contribute to streamlining efforts. Document new processes and best practices for the distributor community.
• Support Channel Engagement: Assist in driving partner attendance for distributor marketing events and manage proactive follow-up to maximise conversion and engagement ROI.
• Data & Reporting: Generate accurate, timely reports and data insights for Quarter Business Reviews (QBRs) and Return on Investment (ROI) analysis for leadership.

What You'll Bring

We are looking for a highly organised, service-oriented professional eager to build a career in Channel Operations:

• Operational Acumen: Experience providing high-quality support or account management in a fast-paced technology or B2B environment, specifically working with partners, resellers, or distributors.
• Sales Technology Proficiency: Demonstrated proficiency with core sales systems, including Salesforce (SFDC) and partner management portals (e.g., Partner Central), with a strong ability to manage data and pipeline hygiene.
• Process & Detail Orientation: A high degree of accuracy and focus on detail, with proven ability to analyse current processes and identify opportunities for optimisation and efficiency gains.
• Communication & Service Mindset: Excellent, professional standard verbal and written communication skills in both English and Russian, with the ability to explain technical and programmatic details clearly, coupled with a professional, customer-first service approach.
• Collaboration & Interlock: Demonstrated ability to work effectively across multiple internal teams (e.g., GPO Sales, Channel Ops, Marketing) to resolve complex issues quickly.
• Drive for Development: Strong desire to grow expertise in Distribution Account Management and Channel Marketing, actively seeking out and participating in development opportunities.

#LI REMOTE