Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion.

Overview:

We are seeking a Security Analyst who is passionate about safeguarding systems, data, and people. In this role, your primary responsibility will be to strengthen our security posture across the organization, ensuring that our infrastructure, devices, people and data remain protected. You will also provide targeted IT support when needed, helping employees remain productive while operating in a secure environment.

This role blends hands-on security operations, compliance alignment, proactive risk management, with end-user IT enablement. You’ll play a key role in security monitoring, access management, incident response, and audit readiness, while partnering with internal teams to embed security into everything we do.

What You'll Do:

• Manage and monitor enterprise security tools (EDR, DLP, vulnerability scanners, SIEM) to detect and respond to threats.

• Partner with our engineering team to investigate incidents, conduct root-cause analysis, and implement preventive measures.

• Administer identity and access management systems (Okta, SSO, MFA), ensuring principle of least privilege and conduct quarterly access reviews.

• Serve as a key resource for SOC 2, GDPR, and related frameworks by facilitating audits, coordinating evidence collection, and managing customer security assessments.

• Partner with stakeholders to update and enforce security policies, standards, and procedures.

• Support privacy and compliance initiatives by documenting processes and aligning with legal/regulatory requirements.

• Support enterprise risk management by collaborating with cross-functional stakeholders to evaluate threats, implement mitigation strategies, and ensure adherence to security and compliance frameworks.

• Support secure employee onboarding/offboarding (access management, security training, equipment issuance and retrieval).

• Administer and harden MacOS endpoints using enterprise tools such as Kandji.

• Provide occasional IT troubleshooting and technical support, with a security-first mindset.

• Research, evaluate, and deploy new security technologies and processes.

• Automate repetitive tasks to improve detection, response, and compliance tracking.

• Develop technical and procedural documentation that supports operational resilience.

Who You Are:

• Bachelor's Degree

• 3–5 years of experience in security operations, compliance, or IT security roles.

• Strong understanding of security domains such as endpoint protection, IAM, incident response, and vulnerability management.

• Skilled in administering and securing UNIX-based systems (MacOS, Linux).

• Proficient with enterprise SaaS platforms (Google Workspace, Okta, Slack, Zoom) and their security configurations.

• Detail-oriented with a passion for cybersecurity, risk reduction, and enabling a secure business culture.

• Confident working independently and collaboratively, able to manage multiple priorities in a fast-paced environment.

• Familiar with IT support fundamentals, but primarily motivated by advancing organizational security.

• Security certifications (e.g., CompTIA Security+, CISSP, CISM, GIAC) are a plus but not required.

About Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

One Team

We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.

Customer Obsessed

Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win.

Think Big & Move Fast

We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo.

On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things.

Diversity & Inclusion

Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.