At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Account Executive
Why We Have This Role
Our Account Executive role is all about helping mid-sized companies close experience gaps. We offer a SaaS platform with ready-to-go experience management (XM) solutions that are perfect for Mid-Market and Enterprise businesses. Our team works closely with clients to use these tools effectively, improving their customer and employee experiences. In this role, you'll be key to guiding these companies in making the most out of our platform to achieve their goals and stand out in their industries.
How You’ll Find Success
- Proactive Approach: Take initiative by fully understanding goals and context, then work creatively and independently to achieve them.
- Effective Communication: Build strong relationships and trust within the team through clear and influential communication.
- Proven Success Track Record: Demonstrate a history of consistently exceeding sales targets and quotas.
- Client Acquisition Skills: Successfully identify and secure new clients, driving growth and expanding the customer base.
- Negotiation Expertise: Leverage strong negotiation skills to close deals and create value for both clients and the company.
How You’ll Grow
- Develop as a strategic partner by building senior-level relationships and shaping Qualtrics' success in a growing market.
- Gain expertise in a versatile, analytics-driven SaaS platform that serves diverse industries and departments.
- Expand your negotiation and sales strategy skills through complex deal management.
- Opportunity to influence the future of work by contributing to the transformation of customer and employee experience globally.
Things You’ll Do
- Your focus will be on acquiring new business and selling the Qualtrics platform to large mid-market and small-enterprise accounts, engaging with stakeholders from champions up to C-level executives.
- You will consult with prospects and clients on their strategic business goals and develop account plans for a set list of target accounts, including power maps, demand generation, and closing strategies.
- You will establish, manage, and nurture relationships between Qualtrics and senior executives at both client and prospect companies. Internally, you'll strategise with customer success, solutions consultants, partners, and others on creating demand in accounts and driving senior engagement.
- Maintaining a real-time understanding of Qualtrics' solutions and the competitive landscape will be crucial for crafting win-based proposals and pricing strategies.
- Collaboration is key: you'll leverage support from your sales team, sales operations, legal, customer success, finance, and other departments to best serve your customers.
What We’re Looking For On Your CV
- Technology/Software sales experience required.
- 5 years of experience in mid-market / small-enterprise sales;
- Must have experience selling into Marketing and HR functions.
- Strong track record in achieving and exceeding sales quotas.
- Experience in building a qualified pipeline and identifying new opportunities.
- Ability to be curious and ask questions to clients to determine opportunities for impact.
- You engage with clients at all points of the sales cycle—from prospecting and acquiring clients, through demoing the Qualtrics product, to negotiating, closing, and beyond.
- You have the agility to adapt, pivot, and change your approach based on the needs of your business.
- You partner well with internal teams and bring together internal resources that enable successful closure of deals.
What You Should Know About This Team
- Qualtrics global sales team is dedicated to transforming the way our customers approach experiences. According to Forrester, companies achieve a 674% return on investment when using Qualtrics. Now that’s a solution you can stand behind.
- As a sales professional, you will focus on generating new revenue through strategic, relationship-based selling. Our most successful sales employees have a proven track record of exceeding quotas, acting as trusted advisors to clients, and being passionate team players.
- The Qualtrics platform is versatile, adding value across a wide range of decision-makers. If you thrive in a strategic, analytical sales process and enjoy working with various industries, departments, and buyers, selling Qualtrics XM will keep you continually learning and growing.
- Challenges excite us because we view them as opportunities for growth and positive transformation. We are not merely observers of change; we actively initiate and drive it.
Our Team’s Favourite Perks and Benefits
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- $2,800 Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
- Experience Leave - additional 5 days a year to take for experiences!
- $425 Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Commuter allowance - we take care of your public transport expenses to the office!
- Hybrid working environment - 3 days in office, 2 from home.
- Catered lunches in our North Sydney office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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