At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Sales Development Representative
Why We Have This Role
As a Sales Development Representative (SDR), you play a crucial role in connecting with leaders and executives across a wide range of industries and organization sizes. Your primary focus is to engage these decision-makers by providing them with valuable, data-driven insights about their markets, customers, and employees. By understanding their unique challenges and opportunities, you tailor your outreach to deliver information that is both relevant and actionable. These insights help leaders gain a clearer picture of their competitive landscape and internal dynamics. As a result, they are able to make faster, more informed decisions with greater confidence. Your role goes beyond simply setting meetings—you act as a trusted advisor who adds strategic value early in the sales process. By empowering organizations with clarity and actionable intelligence, you help them move forward decisively. Ultimately, your efforts lay the foundation for stronger partnerships and long-term business success.
How You’ll Find Success
- You identify key decision makers and/or key influencers within an organization across many different departments
- You understand the impact our products have on our customers
- You articulate to prospects how our tools can help their organizations get to the next level with real-time data
- You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities
- You use rejection as fuel to motivate and push you to work harder and smarter
- You’re a self starter, competitive, and driven. You see the bigger picture. You don’t settle for mediocrity
- You don’t hit quota because that is what is expected of you, rather you blow past quota because it’s who you are
- Money, opportunity for growth, and promotion motivate you
- You are in sales because you want to drive your own destiny
- You view this opportunity as a career, not as a job
How You’ll Grow
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Sales Development is a rapidly growing division within the sales organization. The purpose of the department is to:
- Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue.
- To develop new quota-carrying Account Executives.
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Due to hyper growth, we’re constantly looking for hungry and driven individuals who are passionate about a career in corporate sales.
Things You’ll Do
- You make 50+ calls and send 50+ personalized emails per day. In addition, you find and add 15+ new contacts to into your call cadence.
- You work with Account Executives to discuss and strategize methods to penetrate targeted accounts with the goal of setting quality meetings.
- You work closely with our Marketing team to execute on personalized account-based campaigns
- You’re the best with LinkedIn and Salesforce.
- You attend 1:1’s, team meetings, trainings, sales calls, discovery calls, demos, etc. to develop your skills.
- You collaborate with your peers sharing standard methodologies, “oops moments,” and role playing to make sure you’re focused on continuous improvement.
- You compete with yourself, your co-workers, and other teams.
- You’re self disciplined, accountable, and reliable.
What We’re Looking For On Your Resume
- Bachelor’s Degree (no specific major)
- Sales Experience Preferred
- Sales Experience could include; sales internships, sales minor, sales program/ club, SDR experiences, inside sales, door-to-door sales, any cold calling experiences, etc.
What You Should Know About This Team
- This role sits in Mexico City, Mexico
- Working and speaking with North American, US Accounts
- Professional fluent English required
- Competitive Pay: Uncapped Commissions and Accelerators
- Training and Development: 30 minutes every day to focus on personal development (reading a book, listening to a podcast, developing a new skill, etc)
- Hybrid Work Model: emphasis of being in office first- working 3 days in the office, 2 days from home
Our Team’s Favorite Perks and Benefits
- Frequent SPIFs (sales performance incentive funds) are offered to earn extra money on top of your compensation package
- Monthly Wellness Bonus: Every quarter you will receive $300 or $1,200 annually to use on a wide variety of wellness benefits. (Ex: monthly gym pass, athletic clothing, massages, camping gear, financial planner, etc).
- 30 paid days off: 15 PTO, 5 personal days, and 10 Holiday closures (You may be expected to work on holidays or weekends in exchange for future time off)
- Qualtrics Experience Program - $1500 for an experience of your choosing (eligible after one year)
- 401k match program
- Medical Benefits: Healthcare, Vision, Parental Leave, Dental, and more
- Free lunch, snacks, drinks, massage chairs, table tennis, an onsite gym, and more
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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