At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Analyst, Benefits
Why We Have This Role
The Benefits Analyst plays a crucial role in enhancing our employee experience by effectively managing benefits programs across the EMEA region. The role will be based in Dublin working within the Global Benefits function. This position is essential for ensuring that our benefits offerings meet the diverse needs of our employees, support local regulations, and align with our organisational objectives. You will collaborate effectively with regional EMEA HR partners and external vendors to ensure seamless benefits delivery. Your expertise will directly influence employee satisfaction and retention, contributing to our overall success. You will help foster a culture of transparency and trust by delivering clear and accessible benefits information to employees across the EMEA region.
How You’ll Find Success
- Be proactive and detail-oriented in your approach to benefits administration.
- Analyse data, communicate effectively, and implement improvements to foster a positive employee experience.
- Build strong relationships with employees and stakeholders.
- Commit to continuous improvement and compliance in all benefits processes.
- Demonstrate agility in adapting benefits programs to reflect changes in local legislation and employee needs.
- Take initiative in proposing and leading improvements in benefits processes, contributing to the continuous evolution of the benefits function.
How You’ll Grow
- Gain expertise in international benefits administration.
- Enhance your analytical skills and broaden your understanding of local regulations and market trends.
- Participate in collaborative projects and initiatives within the dynamic People Team, expanding your network and knowledge in the HR field.
Things You’ll Do
- Manage and update benefits enrollment processes and maintain accurate records across multiple regions.
- Serve as a key point of contact for employees with benefits-related inquiries and issues.
- Assist in developing and implementing country-specific benefits policies and procedures.
- Monitor compliance with statutory requirements for benefits administration.
- Collaborate on cross-functional projects to enhance benefits communications and documentation.
- Analyse and benchmark benefits packages against market trends to remain competitive.
What We’re Looking For On Your CV
- Proven experience (5+ years) in a benefits or Total Rewards role, ideally in an international setting.
- Strong analytical skills with proficiency in Excel/Google Sheets and data management.
- Excellent communication skills, both written and verbal, to effectively engage with employees and stakeholders.
- Proactive and resilient attitude, with the ability to work independently and handle multiple priorities.
- Familiarity with benefits benchmarking and vendor management practices.
- Cultural sensitivity and a European/global mindset.
What You Should Know About This Team
- The People Team is dedicated to fostering an inclusive and supportive environment where every employee can thrive.
- We value collaboration and innovation, encouraging team members to share ideas and drive positive change.
- Our diverse background of professionals brings a wealth of experience and a wide range of perspectives to benefit program development and implementation.
Our Team’s Favorite Perks and Benefits
- Qualtrics Experience Program - A bonus each year for an experience of your choosing
- Worldwide and diverse community that enjoys helping each other
- At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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