Product Marketing Manager

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.

Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.

We’re leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here.

What you’ll do

Industry & Solution GTM

• Build tailored GTM strategies that extend Replicant’s core positioning into differentiated industry and solution narratives

• Create top-of-funnel assets and comprehensive sales materials that enable deep conversations with prospects

Competitive Intelligence

• Conduct market research, track competitor moves, and lead win/loss analysis.

• Produce battlecards, positioning insights, and recommendations that strengthen deal execution

Market Research & Insights

• Build market insights to keep the organization grounded in customer and market needs

• Develop segmentation strategies that inform roadmap prioritization and GTM focus

• Turn insights into actionable guidance for Product, Sales, and Marketing

Product Launches

• Lead cross-functional launch planning and execution—from market validation to messaging, GTM strategy, enablement, and post-launch optimization

• Translate product capabilities into value-driven stories that resonate with buyers and users

Content Execution

• Partner with Marketing, Demand Gen, and Brand to amplify market narratives across the right channels

• Build content that drives awareness, consideration, and wins: blog posts, one-pagers, webinars, presentations, and more

What you’ll bring

• Passion - for our mission, for marketing as a craft, and for your own personal growth

• Proven empathy for customers and the ability to tailor communication to diverse audiences

• 5+ years of experience in Product Marketing or related roles within SaaS, AI and Contact Center

• Deep empathy for customers, with proven ability to adapt how you communicate to best reach and engage your audience

• Robust experience in a sales-led GTM motion

• Excellent verbal and written communication skills

• Data-driven mindset, with the ability to analyze and interpret performance metrics to make informed decisions

• The ability to excel in a dynamic, collaborative environment with a low-ego approach

For all full-time employees, we offer:

🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal

🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them

📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar

🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being

💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build

📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company

Our Values

Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.

Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.

Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.

Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.

Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.