Director of Life Science Business Development, Pharmaceuticals
•Truveta· 11h
🏷️ Data Science🎓 Internship👔 Executive💰 $150k-180k🇺🇸 Seattle, USA
11h ago
Scale Army Careers·15 days ago
This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.
Our client is a growing organization with an active sales operation that manages a high volume of inbound opportunities and manufacturer quotes. They operate with a lean, collaborative Sales team focused on accuracy, responsiveness, and consistent customer follow-up. The team values clear processes, accountability, and reliable execution to ensure prospects receive timely, professional quotes and communication throughout the sales cycle.
Fully Remote | 8:00 AM – 5:00 PM CT
The Sales Assistant plays a critical role in supporting the Sales team by managing the post-request-for-quote (RFQ) process. This role is responsible for reformatting and branding manufacturer quotes, ensuring accurate pricing and terms, coordinating internal approvals, distributing quotes to customers, and maintaining follow-up communication until a response is received. The position is designed to reduce bandwidth pressure on Sales Account Managers while improving speed, consistency, and documentation across the sales workflow.
This is a six-month engagement with growth potential into a Sales Account Manager or Project Manager role based on performance and interest.
Receive raw manufacturer quotes from Sales Account Managers and reformat them into professional, customer-facing documents.
Ensure accuracy, consistency, and completeness across all reformatted quote documents.
Coordinate internal review and approval with Sales Account Managers prior to customer distribution.
Perform light CRM activity, including entering customer information, updating contact details, adding notes, and attaching relevant documents.
Distribute finalized, approved quotes to prospective customers via email.
Maintain consistent and professional follow-up communication with prospects who have not responded to initial quote submissions.
Log all follow-up activity, customer responses, and relevant details within the CRM system.
Hand off customers with definitive responses, both positive and negative, back to the assigned Sales Account Manager for next steps.
Support Sales Account Managers by reducing their follow-up workload through persistent and organized customer outreach.
Ensure all customer communication is accurately documented in the CRM for full team visibility.
Maintain availability and clear communication with the Sales team during working hours.
Recent high school graduate or equivalent; college experience is a plus but not required.
Preferred experience in a call center, customer service, inside sales, or junior project management role.
Prior experience with CRM systems is preferred but not required; training will be provided.
Exceptional attention to detail, critical for accurate quote formatting and data entry.
Strong written communication skills, with the ability to communicate clearly and professionally via email.
Persistence and comfort with conducting multiple follow-ups with the same prospect.
Proactive communication style, including asking questions and escalating issues when needed.
Strong reliability and accountability, with consistent availability during working hours.
Ability to operate effectively in a fast-paced environment handling a high volume of leads.
Team-oriented mindset with the ability to collaborate closely within a small, highly communicative team.
Adaptability and comfort learning repetitive processes and following established workflows.
This role offers hands-on exposure to sales operations and customer communication within a high-volume environment. You’ll play a key role in keeping the sales process moving efficiently while developing transferable skills in sales coordination, CRM management, and customer follow-up. High performers may transition into long-term roles such as Sales Account Manager or Project Manager, depending on performance and career interests.
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