Senior Operations and Supplier Testing Analyst

The role

The Senior Operations and Supplier Tester resides within the 1st Line of Defense (1LOD) Operations and Supplier Testing team. This position plays a crucial role in supporting risk management of 1LOD Operations. This role requires hands-on support for performing 1LOD transactional and supplier oversight testing. Achieving success in this role requires a demonstrated ability to complete all assigned testwork within the established timelines, assist the Testing Manager with the build-out of new tests and expansion of existing test scripts, and proficiently articulate exceptions and findings related to testwork.

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

• Ensuring Operations and key suppliers have a sustainable and effective end-to-end control environment by identifying gaps and weaknesses during testing

• Document and perform complex and high risk process and control testing to provide reasonable assurance that internal and external processes are operationally effective

• Obtain and analyze test data from multiple sources, following documented test plans, testing procedures, and leveraging job aids as needed

• Manage assigned testing timelines to ensure all tasks and reporting are completed within established timeframes

• Assist the Testing Manager in the build-out of new test scripts for previously un-tested areas, augment existing test scripts to broaden test scope while ensuring alignment with regulatory requirement, policies and business processes

• Assist the Testing Manager in partnering with stakeholders to offer feedback on testing results and ensure the completion of any necessary corrective actions.

• Support the Testing Manager in monitoring changes to procedures, policies and regulatory requirements to assess their impact on the testing scope and the related test script

• Collaborate with the Testing Manager to ensure test scripts are comprehensive for identifying and mitigating respective risks effectively

• Prioritize competing responsibilities based on workload and demands

• Conduct peer reviews of analyst work to ensure accuracy, consistency, and adherence to testing methodology

• Provide real time feedback, reinforcing best practices and elevating testing quality

• Support a culture of accountability, continuous learning, and improvement within the testing team

• Train analysts on newly designed or revised tests

• Serve as a subject matter expert on complex processes, regulatory frameworks, and testing approaches

• Mentor analysts to build critical thinking, problem solving and communication skills under managers guidance

• Undertake ad-hoc duties as needed to support the Operations and 1LOD Risk department

What you’ll need:

• 5+ years of relevant experience in audit, compliance testing, or other control/ transactional reviews

• Experience in banking and/or fintech industry; knowledge of banking products, processes and regulations covering areas such as deposit products and consumer lending products.

• Demonstrate an understanding of testing methodology, business processes, along with risk and control frameworks

• Strategic thinker who can partner with testing manager to build, expand and improve existing testing scripts and processes

• Strong organizational skills, able to balance multiple critical priorities simultaneously and successfully

• Maintain strong time management, able to complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail

• Strong analytical skills and ability to review and comprehend large sets of data; able to synthesize diverse processes and data and formulate appropriate conclusions

• Fluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google suite, MS Office apps, etc.

• Results oriented, demonstrated achievement of exceeding expectations

• Self-starter with strong ability to work independently with minimum oversight

• Inquisitive nature, attention to detail, diligence and a good attitude

• Strong interpersonal, verbal, and written communication skills; capable of writing documentation, and interacting positively with management and colleagues effectively via telephone (Zoom)

• Demonstrated outlook of positive and productive relationships and successful partnerships with stakeholders

• Demonstrated ability to coach, mentor and review peers with a focus on accuracy and development.