Senior Software Engineer - Developer Experience (open to remote across ANZ)
•Canva· 6h
EngineeringFull-timeOceania
6h ago
Sweedpos.Com·about 2 months ago
We're Sweed, a product-driven startup building an all-in-one cannabis retail platform. We’re looking for a Head of Devops to help our product teams make smarter, faster, and more confident decisions using data. Fully remote.
At Sweed, we’re reimagining how cannabis retailers operate. Our enterprise-grade platform combines POS, eCommerce, Marketing, Analytics and Inventory Management into a single, seamless solution—eliminating the need for multiple third-party tools.
We believe in simplicity, efficiency, and innovation. That’s why we build for scalability and performance, making life easier for cannabis retailers while driving real business growth.
At Sweed, we believe in the medicinal potential of cannabis. It has been shown to help with chronic pain, anxiety, depression, and many other conditions. Despite the lingering stigma, we see cannabis as a powerful tool for improving lives.
The industry is evolving rapidly, and we’re here to drive that transformation—making cannabis retail more efficient, accessible, and customer-friendly.
We’ve been on the market for 7 years, continuously growing and refining our product.
Our focus is on earning customer trust, which means constantly improving our delivery processes and rolling out new features. At the same time, we navigate the complex legal landscape of the cannabis industry, ensuring our platform remains compliant and future-proof.
Our total team size is over 200 people:
The development team is distributed globally and organized into cross-functional product teams. These teams typically consist of 8–12 members, including front-end and back-end developers, QA specialists, and analysts.
Each team is led by a Team Lead and a Product Owner, ensuring effective collaboration and clear direction.
Meanwhile, our CEO, account managers, and customer success team are based in the USA, working closely with us to align product development with business and user needs.
We’re looking for a Head of DevOps to lead our DevOps team and drive the development and implementation of scalable, efficient, and secure infrastructure solutions. You will be responsible for optimizing our CI/CD pipelines, overseeing cloud infrastructure management, and ensuring high system performance and reliability. Additionally, you will play a key role in managing vendor relationships, driving cost optimization, and fostering continuous improvement across all DevOps processes and practices.
Stack: AWS, GitLab, Terraform/Terragrunt, Kubernetes, Prometheus, Grafana, Loki, ELK, MSSQL, PostgreSQL
Lead a team of up to 10 DevOps Engineers, providing guidance and support. Act as a technical and managerial strategist for the team.
Develop and implement a comprehensive DevOps strategy aligned with the company’s goals to ensure efficient software delivery.
Oversee the optimization and management of cloud infrastructure, ensuring scalability, high availability, and cost-efficiency.
Establish and maintain monitoring and logging systems to proactively identify and resolve performance and reliability issues.
Collaborate with development, QA, and IT teams to ensure seamless integration and delivery of software products.
Monitor and optimize the performance of applications and infrastructure, implementing solutions to improve system performance, reliability, and scalability.
Oversee incident management and troubleshooting, ensuring quick identification, resolution of system outages, and root cause analysis.
Ensure comprehensive documentation of DevOps processes, configurations, and procedures, while establishing and enforcing DevOps standards and guidelines across the team.
Manage relationships with third-party services and vendors, ensuring that external services and tools meet the company’s quality and performance standards.
Manage the budget for DevOps infrastructure and tools, optimizing costs while maintaining high standards of quality and performance.
Bachelor's degree or higher in Computer Science, Engineering, or a related field.
3+ years of team leadership experience, managing at least 5 DevOps Engineers and implementing team practices.
Experience in operational management, including the establishment of annual team goals and driving performance improvements.
Strong experience in DevOps practices, including CI/CD pipeline management, cloud infrastructure optimization, performance monitoring, and automation.
Understanding of security best practices in DevOps, along with the ability to ensure compliance with relevant standards and regulations.
Proficiency in English at a minimum level of B2.
Proactivity – We love team members who take initiative and provide feedback
Critical thinking – We value problem-solvers who think beyond just writing code
Adaptability – Our industry is evolving fast, and we need people who thrive in change
Salary in USD (B2B contract with the US company)
100% remote – We’re a remote-first company, no offices needed!
Flexible working hours – Core team time: 09:00-15:00 GMT (flexible per team)
20 paid vacation days per year
12 holidays per year
3 sick leave days
Medical insurance after probation
Equipment reimbursement (laptops, monitors, etc.)
Recruiter Call (up to 1 hour) - Includes a short English check & optional tech screening
Technical Interview (1.5 hours) - Deep dive into your skills
Roundtable with Heads (30 min) - cultural fit and collaboration style.
Final Interview (1 hour) - Chat with our CEO