Senior Product Manager, AI Chat
•Learneo· 4h
ProductFull-timeAsia
4h ago
Thenewyorktimes·16 days ago
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
Mission Overview & Responsibilities:
The New York Times is looking for a Design Technologist to help us design and prototype compelling A.I. experiences in our efforts to become a daily destination for curious people seeking to understand and engage with the world.
The New A.I. Products and Platforms mission is a critical, company-wide initiative tasked with building the next generation of A.I.-powered products to accelerate The New York Times's essential subscription strategy.
We are looking for an experienced design technologist with a passion for journalism, design, and technology. You will play a necessary part in shaping the way AI technologies are used in The New York Times products.
As a Staff Design Technologist, you'll identify and prototype opportunities to use AI to address news and information needs while upholding the highest levels of journalistic and product excellence. You'll collaborate with team members across departments to uncover challenges that users have throughout their relationship with us, and use these findings to inform your UX decisions. You'll use APIs and platforms built by our engineering team to create clear product experiences. You'll integrate native mobile UI best practices with the unique capabilities and constraints of AI to deliver essential experiences to our subscribers.
We value an environment of learning and collaboration. You'll play a leadership role to grow and support more junior design team members. You'll help promote a "make to think" design culture. You'll participate in regular design rituals to give and receive critique.
This is a remote friendly position.
Responsibilities:
Create clear, realistic prototypes at high fidelity of new A.I.-powered experiences.
Use live A.I. APIs to test and assess applications of generative A.I. in NYT products.
Collaborate with engineers to determine how A.I. infrastructure and services should be consumed by the client apps.
Guide product strategy and concept development, ensuring we're focused on the most important problems and designing the right solutions.
Create UX artifacts that assess a range of editorial and consumer scenarios.
Lead conversations and help make decisions with the cross-functional leadership team.
Contribute to the development of design standards and systems.
Represent your team's work to leadership within the company.
Improve the people and process around you by shaping and participating in team and Product Design rituals.
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
You will report to the Deputy Head of Product Design.
Basic Qualifications:
7+ years of experience as a design technologist or UX engineer, with recent experience creating coded prototypes for native apps that use datasets.
7+ years of experience with interaction design and prototyping, including a portfolio showing a deep care for micro-interactions, motion, and accessibility best practices.
7+ years of experience working with user research and data analysis teams to inform product and UX decisions.
Experience building user interfaces that integrate with LLMs.
Experience refining AI's tone, format, and behavior to align with brand guidelines and product goals.
Experience working in 0-to-1 environments where requirements change often.
Preferred Qualifications:
REQ-019397
#LI-Remote
For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.
For roles outside of the U.S., information on benefits will be provided during the interview process.
The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.
We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.
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