Senior Client Consulting Manager

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.

As a Visa Consulting & Analytics Senior Manager you will undertake consulting engagements for Visa clients in Poland. You will be based in Warsaw.

You will:

• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients.
• Engage in regular strategic & planning discussions, cultivate and manage a pipeline of analytic work.
• Develop analytical frameworks, approaches, solutions and data-led strategies that address impactful opportunities and challenges.
• Partner with peers in other functional areas (e.g., marketing, products, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues, and provide strategic mentorship for client priorities.
• Build new scalable solutions, toolkits, standard methodology documents, and consulting approaches that can be applied across VCA practices.
• Lead team to provide knowledge sharing, coaching and training as well as across functional teams and or regions in the role as an analytics subject matter expert.
• Oversee multiple workstreams + project delivery, meeting objectives and timelines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Excellent client relationship management skills (including senior executive level), preferably in the financial services industry.
Experience in structuring project proposal based on client’s needs and problem statement, defining clear project approach and deliverables. Ability to deliver high-quality projects leading small team of consultants, data analysts and external suppliers (e.g. market research), leveraging and further developing own subject matter expertise in banking and payments industry.
Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
Knowledge and understanding of Polish banking operations and/or payment schemes, including products & services, business systems and processes, and marketing initiatives.
Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor.
Strong analytical skills, with demonstrated intellectual and analytical rigor.
Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations.
Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization.
Experience in several key payments business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards.
Experience using financial indicators to measure business performance with a significant focus on impacting return on investment.
Ideal candidate will have payments and consulting experience

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.