Build something people love
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with 3+ million users who trust us with more than $100 billion in assets. And we’re just getting started.
We’re looking for someone who thinks big, sweats the small stuff and keeps things simple. You’ll join a high-bar, fast-paced team where people are trusted to own their work, communicate openly, and ship things that improve our clients’ lives. Collaboration, humility, and an obsession over quality are how we get stuff done.
About the Workflow Optimization Team
We are seeking a Manager of Workflow Optimization to optimize end-to-end workflows across our CXO (Customer Experience and Operations) function. This pivotal role is instrumental in driving transformative change, enhancing operational efficiency, elevating customer satisfaction, and delivering measurable business outcomes in one or more key business areas.
About the Manager, Workflow Optimization Role
As a Manager of Workflow Optimization, you will be a strategic architect and influencer, identifying, prioritizing, and implementing business transformation initiatives within your domain (i.e. area of focus).
Your primary goal will be on driving holistic improvements that span upstream and downstream processes, creating a seamless and efficient workflow ecosystem.
