Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

This is a rare opportunity for an ambitious AI engineer who wants to build real-world AI products. You will lead a team to build production-quality text/voice-based chatbots for the largest brands in the world. You will be the founding AI/algorithm engineer for the company. You will also get opportunities to prove your leadership skills and to build your team when we grow.

Day in the Life

You will be responsible for building and improving our AI to drive business outcomes. In your day-to-day life, you will do two types of jobs:

Build AI Products from Scratch (0-1):

Work with the Product Manager to understand customers’ pain points and create user stories for the chatbot
Quickly build prototypes/demos to get feedback from customers

Improve AI to drive Business outcome (1-100):

Work with software engineers etc to turn chatbot into a software product
Iteratively improve model/generation/retrieval/conversation quality by creating metrics, building data flywheel and creating benchmarks, training models, monitoring performances, etc.
Be the go-to person and bar-raiser for the domain of algorithm/AI/ML engineering

Who You Are

Strong problem solver
Expertise in

AI engineering, like LLM, closed-domain QA/dialogue system, RAG, Information retrieval, knowledge base, and other speech/text/NLP-related fields
prototyping AI applications with hands-on muscles (0-1)
systematically tweaking a production system to perform better to business goals (1-100)

(preferred) In addition to expertise, have a proven track for the above expertise
Strong communication and project management skills, able to lead and collaborate with cross-functional roles in English and Chinese
Like the startup culture: scrappily resourceful and have strong ownership
Ideally based in Shanghai or Chengdu, CN

What We Offer:

A mission-driven team dedicated to empowering deskless workers and local businesses
Join a Series B startup early, to learn fast
Work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
Comprehensive health coverage
Unlimited PTO
Remote/WFH schedule

Know More About Workstream

Additional Information

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals.

AI Engineer

Day in the Life

Who You Are

What We Offer:

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