Product Analyst, NetSuite

About Zone & Co.

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.

About the Job

The Product Analyst for Procure to Pay products at Zone and Co is responsible for driving the successful development lifecycle of our Payments solutions across our suite of AP Automations – Capture, Approvals and AP Payments. This role involves serving as the critical link between business stakeholders and the technical development team, ensuring that product vision is translated into actionable requirements.

The Product Analyst will specifically focus on identifying, analyzing, and documenting business processes—with a crucial emphasis on the AP and AR automation flows. They are key to ensuring the product meets the needs of mid-size finance teams by generating clear requirements, working with the organization to manage the feedback collection loop, aiding the wider product team to understand the demands, and driving process flow optimization.

Responsibilities

• Conduct in-depth interviews and workshops with finance teams, business users and Professional Services teams to capture precise business needs.
• Prioritize and manage the requirements backlog in collaboration with the Product Manager.
• Translate business needs into clear, concise, and verifiable technical requirements for the development team.
• Identify, analyze, and communicate risks and issues related to requirements, scope, and process changes.
• Develop and execute test plans and test cases to validate that the delivered solution meets the documented requirements.
• Serve as the primary functional resource during the design and development phases, clarifying requirements for the engineering team.
• Provide training and support materials for new product features rolled out to business users.
• Ensure that all requirements and process documentation are thorough, traceable, and easily accessible.
• Work with cross-functional teams to scope projects and manage timelines effectively.
• Automate reporting and analytical tasks related to project status and requirements traceability.
• Present findings and recommendations to executive leadership and cross-functional teams.
• Support data governance initiatives to ensure data integrity and accessibility across finance systems.
• Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

• Must have 5+ years of experience as a Business Analyst, Product Analyst, Product Owner or Systems Analyst, or similar role, with a focus on enterprise software or product development.
• Netsuite ERP experience is a must
• Background in finance or finance related industry
• Demonstrated proficiency in requirements modeling (e.g., user stories, use cases, process flowcharts) and using requirements management tools.
• Solid understanding of the software development lifecycle (SDLC), Agile methodologies, and working with technical teams.
• Ability to analyze and synthesize complex business information into meaningful executive summary reports.
• Ability to innovate, execute and deliver results.
• Proficiency with Microsoft Office/Google Products.
• Strong attention to detail with the ability to meet tight deadlines.
• Ability to communicate professionally, both written and verbal.
• Effective problem solving and critical thinking skills.
• Bachelor’s Degree in Business, Finance, Computer Science, or a related quantitative field required, Master’s preferred.

Benefits