Account Supervisor

Summary

We believe in the power of creativity to create the change we want to happen in the world and develop audacious and famous ideas for our clients that help to grow their businesses and shape culture by driving behavior change at scale.

We are a global network of agencies who believe firmly in respect, kindness, openness, self-expression, and creativity, making spaces for the lived and learned experiences of all our people, and helping them to be the best they can be. We are intellectually curious about difference, embracing change for the better, and are committed to opposing injustice and constantly challenging the status quo. We are a place packed with the energy and passion to make things happen.

As an Account Supervisor you are now responsible for working the day-to-day clients and running the agency team. Welcome to your first foray of running and managing a team! You are increasingly involved in the strategic direction of the brand, while mentoring junior staff. Keep in mind, you are only as good as the people who support you. Balancing overall supervision of projects while ensuring quality control is maintained by the team are key skills to your success.

Responsibilities

Project Stewardship: Owning key client projects, partnering closely with Program Management to ensure successful delivery while supporting Strategy and Creative with all relevant client and category information. 

Integration: Strong collaboration across departments and partner agencies, facilitating interdisciplinary project success. 

Problem-solving: Proactive solutions for team issues - when and even before they arise. 

Team Building: Managing their direct reports with empathy and ensuring team members across disciplines are well-informed and aligned. 

Strategy: Provides accurate and timely product forecasts, manages quarterly reconciliations and billing; builds SOW with Supervisor; lead financial contact for client inquiries.

Client Growth: Develops and maintains contact with clients to ensure that the agency is aware of business opportunities and/or significant changes in client's business structure. Actively develops presentations to sell recommendations to clients. Concentrates on organic growth of the business.

Qualifications

• 4+ years of experience in account management

• Demonstrated financial responsibility and client management

• Proven experience in managing multiple clients, a digital native who is comfortable building integrated campaigns and leading diverse teams

• Broad range of experience across business categories

• Solid reputation, support with examples of; negotiating skills, talent development, and delivering growth by identifying and building business opportunities.

Adam&eveDDB is an equal opportunity employer and does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.

What We Offer

• 💰 Competitive Salary
• ⚕️Comprehensive medical, dental, and vision plans
• 🏝️Generous Time Off
• 👶Paid parental leave
• 🎒Tuition Reimbursement
• 🥕Family Planning Assistance
• 📈Stock Discounts
• 🚌Transit Discounts
• 💡LinkedIn Learning Access
• 🧠Employee Assistance Programs

About Us

adam&eveDDB is a creative communications agency dedicated to making creative work that works. We believe in the power of creativity to create the change we want to happen in the world and develop audacious, unexpected, and famous ideas for our clients that help to grow their businesses and shape culture by driving behavior change at scale.

We’re a start-up at scale, with the energy & agility of a start-up, and power & resources of a global network.

We are an agency that believes firmly in respect, kindness, openness, self-expression, and creativity, making space for the lived and learned experiences of all our people, and helping them to be the best they can be. We are intellectually curious about difference, embracing change for the better, and are committed to opposing injustice and constantly challenging the status quo.

We whole-heartedly believe great ideas can come from anywhere and that the best ideas come from everyone. We are a place packed with the energy and passion to make things happen.

adam&eveDDB is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. adam&eveDDB New York does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.

This role requires regular in-office presence with a minimum of three days per week, to engage and collaborate in in-person team interactions and meetings as required.