Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.
We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
Role Overview
Aircall is hiring a Director of Growth & Performance Marketing to own and scale our global inbound demand engine as buyer behavior shifts in an AI-driven world. This role has end-to-end ownership of inbound demand, with accountability for building predictable, efficient pipeline. The charter spans all inbound channels, including paid acquisition across search, paid social, affiliates, and influencer marketing, as well as SEO, AI-driven search and answer engines, global campaign execution, and the website as a core conversion engine. This leader is responsible for turning global campaigns and the website into always-on, measurable demand drivers across regions, and ensuring all inbound channels work together as a single system. You will partner closely with Sales, RevOps, Finance, within Marketing, and work closely with Marketing Operations to influence systems, attribution, and measurement, ensuring inbound strategy translates into reliable revenue outcomes. Success is measured by pipeline volume, conversion, efficiency, and predictability to align inbound to revenue outcomes.
