Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
About the Role
We are seeking a driven, entrepreneurial leader to join our Customer Success (CS) organization as a Manager of our Strategic New Verticals CS Team. In this role, you will manage and support a team of individual contributors as they expand their books of business and refine their CS skills.
You will work directly with your team of Customer Success Managers (varying levels of seniority) on a daily basis to act as strategic thought partners for customers across non-traditional e-commerce verticals, including but not limited to food & beverage, professional sports, travel and hospitality, entertainment, and other emerging use cases, helping them deliver against their email and SMS marketing goals.
