About the role
We’re looking for an Operations Business Partner (Ops BP) to supercharge how CJKI region (China, Japan, Korea, and India) delivers, connects, and scales. CJKI is a 200+ person, globally distributed group made up of marketing, content creatives, engineers, product managers, and more. This role is at the heart of helping them all work together seamlessly.
Together with CJKI leaders, you’ll support operations for the broader region, with a primary focus on China. Reporting to the CJKI regions's Chief of Staff, you’ll drive clarity, momentum, and cohesion across a fast-moving environment where priorities shift quickly and goals often come with high stakes and short timelines. This role is perfect for someone who thrives in ambiguity, builds strong human connections, and brings energy, joy, and structure to complex, cross-cutting work.
You’ll partner closely with the regional leadership team, as well as peers across the International Supergroup, to lift group performance, strengthen ways of working, and ensure CJKI remains a happy, healthy, high-performing team.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
At the moment, this role is focused on:
- Drive Company Alignment - Supporting CJKI’s role in company-wide goals, running goal stand-ups and reporting and maintaining smooth communication flows so stakeholders stay connected and unblocked.
- Strengthen Regional Operations & Execution: Owning regional planning, logistics, rituals, and comms; keeping meetings and operating cadences running smoothly; and building scalable systems and processes that strengthen how the team executes.
- Champion Culture & People Experience: Partnering with Regional Leadership to nurture a thriving and connected culture, leading People initiatives, fostering inclusion and strong relationships, and role-modelling Canva’s values to create a joyful, supportive environment.
- Navigate Chaos With Clarity: Providing structure and calm in shifting situations, translating ambiguity into clear next steps, and connecting the dots to keep teams moving confidently.
- Partner Across the International Supergroup: Strengthening alignment across International SuperGroup, collaborating with peers to evolve operating systems, support International-wide initiatives, and ensure CJKI stays connected and effective within the broader organisation.
- Connecting and engaging the wider team: Designing, organising, and facilitating org-wide cadences -like All Hands, Hackathon, and goal celebrations - and crafting clear, engaging communication so people feel informed, connected, and aligned on what matters.
You're probably a match if
- You have a few years experience in operations, program/project management, or an equivalent team-enabling role.
- You’re passionate about team culture and connection and you enjoy creating experiences (onsites, events, rituals) that make distributed teams feel engaged and included.
- You’re an excellent communicator, including fluency in English and are able to influence without authority, craft clear updates, rally teams, and make sure no one misses the context.
- You’re a natural connector who builds trust quickly across disciplines (engineering, product, design, data, and operations) and helps teams stay aligned without friction.
- You have a bias to action, and love turning complexity into clarity - whether that’s facilitating workshops, simplifying processes, or helping others see the big picture.
- You thrive in ambiguity when priorities shift or problems don’t have a clear owner, you lean in, figure it out, and bring people with you.
- You operate with judgment and urgency knowing when to dive into the details, and when to zoom out to see the big picture.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:
- Equity packages - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!
Please note that interviews are conducted virtually.
