Senior Incubation Executive

What You’ll Do
• Own and manage a portfolio of incubation partners as a Key Account Manager.
• Drive delivered orders growth through menu optimization, pricing, availability, and demand levers.
• Own and optimize PV (partner discounts) to improve conversion while balancing partner economics.
• Drive CPC utilization, ensuring correct setup, consistent spend, and performance tracking.
• Monitor partner performance daily and take timely actions to address underperformance.
• Resolve day-to-day operational issues related to menus, pricing, availability, promotions, and order flow.
• Act as the escalation point for partner issues impacting customer experience.
• Use data and insights to identify growth opportunities and influence partner decisions.
• Coordinate with internal teams to execute commercial initiatives and resolve operational blockers.
• Maintain strong relationships with partners through proactive communication and structured follow-ups.

What You’ll Need

• 2–4 years of experience in account management, sales, commercial, or operations roles.
• Strong ownership mindset with the ability to work towards clear KPIs and targets.
• Comfortable working with data, dashboards, and reports to track performance.
• Strong communication skills in English and Arabic (Must)
• Ability to manage multiple partners and priorities in a fast-moving environment.
• Highly organized, execution-focused, and comfortable with ambiguity.
• Experience using Excel and CRM tools.
• Food delivery, e-commerce, or tech experience is a plus.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.