We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?
Celonis Servicesは、顧客の導入プロジェクト（Implementation）と製品活用（Adoption）を技術的な側面からリードする戦略的サービス組織です。 私たちは、製品に関する深い専門知識と技術力、そして業界知識を兼ね備えたソートリーダー（Thought Leader）として、ベストプラクティスやこれまでのデリバリー経験、受賞歴のあるエネーブルメントプログラムを駆使し、顧客の成功を支援しています。
職務内容：
シニアサービスコンサルタントとして、アジャイルな導入プロジェクトチームの一員となり、顧客のデジタルトランスフォーメーション（DX）の加速とCelonisのグローバルな展開を推進していただきます。 顧客と密接に連携しながら、データ変換（Data Transformation）や分析モデルの開発を行い、ビジネスケースを導き出します。また、Process Automation（業務自動化）、Task Mining、機械学習（Machine Learning）といったCelonisの最新機能を実装し、データドリブンなプロセス改善を実現します。
Discover（発見・可視化）
- アジャイル導入プロジェクトの中核メンバーとして、顧客のニーズを満たし、課題（ペインポイント）を解決するための最適なソリューションを提供する。
- 機械学習アルゴリズムやTask Miningを組み込んだ高度な分析および実行アプリ（Execution Apps）を設計し、プロセスの透明性を高める。
- 顧客との密な連携を通じて、Celonisの技術を活用し、プロセスの非効率性を発見、その根本原因（Root Cause）を特定する。
Enhance（改善・価値創出）
- 価値創出のためのワークショップをファシリテーションし、プロセスの非効率性を改善するための施策を策定・合意する。
- ビジネスおよび財務的な改善ポテンシャルを定量化し、経営層やマネジメントに対してインサイトを提示する。
- CelonisのProcess Automation技術を実装し、顧客プロセスの効率化、価値向上、プロセス遵守率（Conformance rate）の改善を実現する。
Monitor（モニタリング・定着化）
- 顧客の成功を測定するためのKPIを実装し、継続的なプロセス改善を可能にする環境を構築する。
- 顧客自身が継続的にプロセス改善を行えるよう、スキルトランスファーやエネーブルメント（定着化支援）を実施する。
- 長期的なカスタマーサクセスの基盤を確立する。
募集要項：
【必須スキル・経験】
- コンサルティングまたはプロセス改善の経験（4〜5年以上）:
- ITコンサルティング、経営コンサルティング、または業務プロセス改善（BPR）等の領域での実務経験。
- サプライチェーン領域の知見:
- サプライチェーンプロセスの設計・改善（需要予測、在庫管理、ロジスティクス、調達、生産計画など）の経験、または関連するシステム導入プロジェクトの計画・実行経験。
- 技術スキル:
- SQLの実務経験（必須）。
- Python, R, Matlab等のプログラミング言語スキルがあれば尚可。
- ビッグデータ、データマイニング、プロセスマイニングへの強い関心。
- 語学力:
- 日本語ネイティブレベル
- 英語: ビジネスレベルのコミュニケーション能力（社内のグローバルチームとの連携に必要なため）。
【あると望ましい経験・知識】
- ERPおよび業務プロセスの知識:
- SAP等の主要ERPに関する知識。
- 財務・業務プロセス（Order to Cash, Procure to Payなど）の理解。
- P/L（損益計算書）やB/S（貸借対照表）などの財務諸表、およびファイナンシャルオペレーションに関する基礎知識。
- ビジネスアキュメン:
- 顧客のビジネスニーズを理解し、バリュードライバー（価値の源泉）を特定し、戦略的な推奨事項を提示できる能力。
- 関連分野の学位:
- サプライチェーンマネジメント、インダストリアルエンジニアリング、経営情報学、コンピュータサイエンス、経済学など。
【求める人物像】
- 顧客価値へのコミットメント: 顧客の成功を第一に考え、Celonisの技術を活用してその推進に情熱を注げる方。
- 成長マインドセット: 常に新しい知識を吸収し、クリエイティブな思考で課題解決に取り組める方。
- 分析力と自律性: 優れた分析スキルを持ち、整理された状態で自律的に業務を遂行できる方（Quick Learner）。
The Team
Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Senior Services Consultant, you will be part of our agile project teams who accelerate our customers’ digital transformation and drive Celonis’ international expansion. To generate high-value use cases, you will work closely with our customers. You will perform data transformations, develop analyses and derive business cases. You will develop data-driven process insights and actions. You will implement the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you'll do:
Discover
- Be a key player in our agile Celonis implementation project teams, delivering optimal solutions that meet customer needs and solve pain points.
- Design creative analyses and execution apps with a focus on incorporating Machine Learning algorithms and Task Mining to increase process transparency.
- Leverage Celonis technology to uncover process inefficiencies and understand root causes through close collaboration with customers.
Enhance
- Facilitate value creation workshops and align measures to improve process inefficiencies
- Quantify the business and financial potential and present insights to management
- Implement Celonis’ Process Automation technology to streamline customer processes, increase value, and enhance process conformance rates.
Monitor
- Implement KPIs to measure customer success and enable continuous process improvement.
- Ensure customer enablement to continuously improve processes
- Set the foundations of the long-term customer success journey
About You
- You live for customer value, have a passion for driving the Celonis Process Mining Technology forward and a visionary mindset.
- You have a growth mindset and strive for a job that encourages you to continuously expand your knowledge and think creatively.
The qualifications you need:
- More than 4-5 years experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
- Experience in supply chain process design and improvement (including demand planning, inventory management, logistics, procurement, and production planning), or in planning and executing related system implementation projects.
- Native Japanese and strong communication in English
- Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
- General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
- Enjoy interacting with various customers to understand and interpret business processes
- You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
- Excellent analytical skills, well organised and known for being a quick learner
- Business acumen is a strong plus, supporting the ability to understand client needs, identify value drivers, and deliver strategic, impact-driven recommendations
- Successfully completed studies in Supply Chain Management, Industrial Engineering, Business Informatics, Computer Science, Economics, or a comparable field
- Basic knowledge of P&L and balance sheet, or practical experience in financial operations.
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What Celonis Can Offer You:
- Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
- Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
- Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
- Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
- Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
- Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
- Collaborate Globally: Join a dynamic, international team of talented individuals.
- Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
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