At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
We are looking for a Product Manager to own two of the most critical areas of our business: our paid loyalty program, Summit Club+, and the lower funnel experience, including cart, checkout, order confirmation, wishlist, and post purchase moments.
This role sits at the intersection of growth, customer experience, and monetization. You will be responsible for maximizing conversion rate optimization across the lower funnel while amplifying the strong early momentum of Summit Club+ and evolving it into the best loyalty program in the outdoor industry.
This is a high impact role with direct influence on revenue, margin, and customer lifetime value. You will operate in a fast paced environment with minimal layers of management and meaningful ownership from day one.
This role reports to the Vice President of Product and UX.
