Marketing Operations Manager

About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.

Apply today to help us achieve our mission.

Marketing Operations Manager Summary:

As the Marketing Operations Manager, you will be a key driver of operational excellence across the marketing organization. You’ll lead the development and optimization of marketing systems, processes, and analytics to ensure efficient execution and deliver measurable impact. You’ll mentor the team in day-to-day operations execution. This role requires a strategic thinker with a passion for data, technology, and cross-functional collaboration and reports directly to our Director, Marketing Operations.

What You'll Do:

1. Technology Management:

   • Lead the implementation, integration, and maintenance of technology platforms (e.g., CRM, marketing automation, analytics tools).

   • Collaborate with IT and other departments to ensure seamless integration of marketing technologies.

2. Campaign Execution & Enablement

   • Lead campaign operations including audience segmentation, page setup, workflow automation, and loading.

   • Partner with demand generation and events teams to ensure flawless execution.

   • Train marketing teams on proper use of the systems for campaigns and list loads.

3. Process Improvement:

   • Analyze current marketing processes and identify areas for improvement.

   • Develop and implement standardized processes to increase efficiency and effectiveness.

   • Lead cross-functional teams to streamline workflows and eliminate bottlenecks.

4. Data Quality:

   • Ensure the accuracy, completeness, and consistency of marketing data.

   • Implement data governance practices and conduct regular audits.

   • Work with data analysts to develop and maintain data quality metrics.

5. Reporting and Analytics:

   • Create and maintain dashboards and reports to track marketing performance.

   • Provide actionable insights and recommendations based on data analysis.

   • Present findings to senior management and other stakeholders.

6. Documentation Management:

   • Develop and maintain comprehensive documentation for all marketing processes, campaigns, and initiatives.

   • Create and update standard operating procedures (SOPs) to ensure consistency and efficiency in marketing operations.

   • Ensure all marketing documentation is easily accessible and organized for team members.

What You’ll Need:

• Bachelor’s degree in marketing, computer science, communications, business administration, or related field required or equivalent experience.

• 4-5 years of experience in marketing or sales operations

• Marketing Operations certifications from HubSpot, Marketo, or Salesforce

• Experience working as an administrator in Salesforce

• Experience with marketing automation systems (HubSpot, and/or Marketo)

We’d Love to See:

• Enduring passion for continuous improvement is highly valued on this team.

• Can maximize output and excel in a work-from-home setting.

• Outstanding ability to learn quickly and execute swiftly and accurately in a fast-paced, technology-based environment.

Why work at Delinea?

• We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.

• We invest in people who are smart, self-motivated, and collaborative.

• What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

• Spirited - We bring energy and passion to everything we do

• Trust - We act with integrity and deliver on our commitments

• Respect - We listen, value different perspectives, and work as one team

• Ownership - We take initiative and follow through

• Nimble - We adapt quickly in a fast-changing environment

• Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.