About the role
Imagine leading the implementation of key components of our ERP system, focusing on MSD Finance & Operations. The ERP Specialist - Operations will work closely with the external implementation partner as well as the internal stakeholders to oversee the implementation, optimization, and operation of the organization’s ERP system. Ensure the smooth development, customization, and maintenance of the company's ERP. The ERP Specialist will play a hybrid role in understanding business needs, proposing and prioritizing developments, ensuring their technical implementation, and resolving incidents. This role will receive comprehensive training, benefit from the expertise of our existing team, and have the opportunity to develop your skills.
At Destinus, we are revolutionizing the defense industry with cutting-edge Unmanned Aerial Vehicles (UAVs). Our innovative technologies are designed to meet the unique demands of modern defense operations, delivering unparalleled speed, precision, and cost effectiveness. Destinus partners with government agencies and defense organizations worldwide to provide advanced solutions for mission-critical operations, enabling a new era of efficiency and technological superiority. Join us in shaping the future of defense with groundbreaking aerospace innovations.
What You´ll Do
- Gather and challenge the needs from internal stakeholders, primarily finance, production and operations teams
- Manage the Microsoft Dynamics 365 ERP implementation project in partnership with the external ERP implementation partner as well as with the, HR and IT from initiation, planning, execution to closing
- Contribute to the preparation of project documentation for each implementation phase such as timelines, requirements, process maps, solution designs and change management plans.
- Ensure effective communications and expectations with internal and external stakeholders by chairing and minuting regular project team meetings.
- Ensure quality and timely delivery for all project related action items and deliverables.
- Ensure implemented solutions comply with internal and regulatory policies and non-conforming processes are sought out and aligned.
- Keep track of the project schedule against milestones. Analyze project progress and costs, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements
- Prepare periodic summary progress updates to project sponsors including completed work, upcoming work and any risks the project faces.
- Ensure that on demand and in person training is provided for all admin staff and other stakeholders as required.
- Coordinate with ERP partners and internal stakeholders to conduct User Acceptance Testing before go-live of any change or update
- Prioritization and processing of support and change requests
- Continuously optimize existing processes, innovations documented
- Provide level 1 user support and raise level 2/3 issues to external providers (diagnosis, bug resolution)
- Identify gaps between existing processes and standard ERP features
- Maintain clear and up-to-date documentation
- Conducting training courses and workshops for internal users
