Energy & Utilities | Business Analyst

• Information Gathering: Lead the elicitation of complex business processes and requirements from various stakeholders through interviews, workshops, and data analysis;
• Documentation: Create and maintain comprehensive functional documentation, including Business Requirements Documents (BRDs), use cases, and process flows;
• Requirements Translation: Effectively translate high-level business requirements into detailed technical requirements, ensuring clarity and accuracy for the development team;
• Flow Analysis: Develop a deep understanding of user and information flows within the organization and model them visually to identify opportunities for improvement;
• Organizational Understanding: Analyze and comprehend the organizational structure, including the roles and relationships of key stakeholders, to ensure solutions meet the needs of all relevant parties;
• Agile Development: Convert functional requirements into well-defined user stories with clear acceptance criteria.

• Up to 10 years' experience on the role for which the service is being hired;
• Degree in Engineering, Information Systems, Management or other relevant degree for the function;
• Experience in project management methodologies: AGILE / Scrum, Design Thinking;
• Excellent analysis and communication skills;
• Attention to detail and proactivity;
• Willingness to learn and sense of responsibility;
• Knowledge of SAS, SAP and Salesforce will be a plus;
• Knowledge of Jira and / or Confluence tools will be valued.
• Attention to detail, critical thinking, and emotional intelligence;
• Strong capacity for influence and communication;
• Flexibility, adaptability, and results-orientation;
• Proactivity in conflict resolution and decision-making;
• Knowledge of the Energy & Utilities sector and the General Data Protection Regulation (GDPR) (Regulamento Geral de Proteção de Dados - RGPD);
• Ensure that customer requirements are understandable to the project team and programmers;
• Ensure the evolution of applications and the design of new applications, through needs assessment;
• Develop and operationalize test acceptance criteria.

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.