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Regional Merchant Lead - Oklahoma City
•Doordashusa· 3h
SalesFull-time$100k-148kAmericas
3h ago
Doordashusa·about 2 months ago
The Customer Enablement team at SevenRooms builds the programs, automations, and insights that help restaurants get value from the SevenRooms platform faster. We test ideas and innovate quickly, using data to create and refine scalable, repeatable journeys that guide customers to unlock measurable ROI. Our team is responsible for increasing customer ROI by designing campaigns and programs that accelerate activation and deepen adoption of value-driving features for thousands of hospitality operators globally.
The Associate, Customer Enablement will help our customers realize more value from the SevenRooms platform. You’ll sit at the intersection of Customer Success, Onboarding, and Product, using data and tools to launch targeted programs to increase feature adoption, surface ROI insights, and make it easier for Customer Success teams to take the right actions at the right time. This is an ideal role for someone who loves digging into data, building and optimizing journeys, thinking creatively to drive outcomes, and translating adoption signals into playbooks that drive product adoption and customer ROI at scale.
In this role, you’ll execute customer lifecycle communications, build and QA automated journeys in Gainsight, run adoption and activation reporting, and help operationalize insights through playbooks and workflows. In your first 90 days, you’ll learn our systems and products, run baseline reporting, and begin executing onboarding and triggered email journeys. As you ramp, you’ll take end-to-end ownership of customer communications and journey logic, partnering with CS and onboarding leaders to drive stronger activation, improve adoption of key features, and maintain clear documentation to ensure automations scale globally across customer segments and regions.
You will report to the Manager, Customer Enablement, within the Customer Success organization.
We expect this position to be filled by 2/3/26.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
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Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
