Customer Success Strategy and Operations
•ElevenLabs· 1d
OperationsFull-timeEurope
1d ago
ElevenLabs·6 months ago
ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.
We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.
Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.
Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.
We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
We’re hiring a seasoned technology marketer to accelerate our Enterprise sales in North America. In this high-impact, high-autonomy role, you’ll shape our local growth strategy and drive both lead generation and pipeline nurturing.
Your responsibilities will span organizing events and webinars, producing thought leadership content, optimizing nurture sequences, crafting sales collateral, identifying top-tier partnership and sponsorship opportunities, and collaborating with the performance marketing team on retargeting and ABM initiatives.
Experience in Enterprise marketing and growth
Proven ability to plan and execute high-impact demand generation campaigns (e.g., webinars, white papers, e-books, paid media)
End-to-end ownership of Enterprise events, user conferences, and industry tradeshows
Strong product marketing instincts: understanding the customer base and crafting compelling positioning and messaging
Ability to identify emerging trends, buying-cycle shifts, and tech priorities to inform strategy
Experience monitoring campaign performance, producing executive-level reporting, and recommending optimizations
Self-starter with strong ownership, autonomy, and a bias toward action
Bonus Experience
Proficiency in one or more key channels (e.g., cold email, SEO, affiliate management, performance marketing)
Product sense
Design skills
This role is remote and can be executed from anywhere in the USA or if you'd prefer, from our offices in New York or San Francisco.