About the Role
We are building a high-impact, fast-paced startup within Innovaccer focused on Flow Solution (Revenue Cycle Management – RCM).
We’re looking for a Senior Solution Specialist – RCM who will serve as the bridge between our Product, Sales, and Customer teams—someone with a strong understanding of RCM workflows, a consultative mindset, and the ability to translate product capabilities into tangible business outcomes.
You’ll play a pivotal role in shaping customer conversations, enabling sales, and driving deal success by aligning Innovaccer’s RCM solutions with client needs. If you enjoy understanding healthcare operations in depth, thrive in a dynamic environment, and love being customer-facing, this role is for you.
A Day in the Life
- Develop deep expertise in Innovaccer’s Flow Solution (RCM)—covering coding, billing, claims, denials, and A/R management workflows.
- Partner with Sales and Customer teams to drive RCM opportunities by delivering tailored solution narratives, demonstrations, and proof-of-value sessions.
- Collaborate closely with Product Managers to stay aligned on the product roadmap, new features, and customer feedback.
- Act as a trusted advisor to customers—understanding their operational challenges, mapping them to Innovaccer’s RCM capabilities, and quantifying business value.
- Lead solution design discussions—crafting configurations and workflows that address client pain points and deliver measurable ROI.
- Support pre-sales efforts with compelling demos, value assessments, solution walkthroughs, and competitive positioning.
- Develop and maintain sales enablement materials such as pitch decks, demo scripts, RFP responses, FAQs, and use-case documentation.
- Join customer meetings and presentations to provide domain depth and solution alignment.
- Serve as the voice of the customer—sharing field insights and feedback to continuously enhance solution design and usability.
What You Need
- 6-10+ years of experience in Solution Consulting, Pre-sales, Product Specialist, or Implementation roles, preferably within RCM or Healthcare IT.
- Strong understanding of RCM workflows—including charge capture, claims management, payment posting, denials management, and A/R follow-up.
- Demonstrated ability to understand complex SaaS solutions and connect them to business outcomes such as improved revenue realization and operational efficiency.
- Excellent communication, storytelling, and presentation skills—able to engage both operational and executive audiences.
- Hands-on, collaborative mindset suited to a fast-paced, startup-style environment.
- Proven ability to multi-task, adapt quickly, and operate effectively in cross-functional teams.
We offer competitive benefits to set you up for success in and outside of work.
Here’s What We Offer
- Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
- Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
- Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
- Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.
Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.
For any additional information, please visit the below websites:
E-Verify
Right to Work (English)
Right to Work (Spanish)
Disclaimer:
Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.
