This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Learning and Development Partner, Servicing Operations in the United States.
This role focuses on enabling employee readiness and supporting organizational transformation within a fast-paced operational environment. You will partner with business leaders, product managers, and cross-functional stakeholders to assess learning needs, design and deliver engaging training experiences, and help teams adapt to change. Your work will include facilitating sessions, creating scalable learning resources, and supporting process and knowledge documentation. You will also guide junior team members and contribute to initiatives that strengthen operational effectiveness and employee skill development. Success in this role requires strong facilitation, communication, and stakeholder management skills, with a learner-first mindset and a focus on continuous improvement.