This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager, Customer Success Operations in United States.
We are seeking a highly motivated Program Manager to oversee initiatives within the Customer Success team. In this role, you will manage multiple projects from planning through execution, ensuring alignment with strategic priorities and delivering updates to executive stakeholders. You will collaborate with Customer Success leads to define project goals, track progress, and proactively resolve roadblocks. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively across cross-functional teams. You will also develop and implement project management best practices, tools, and methodologies to improve efficiency and outcomes. The role is fully remote within the US and emphasizes collaboration, operational excellence, and customer-focused results.
