This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Client Success Associate in United States.
The Technical Client Success Associate will serve as a strategic partner to North American clients, helping them maximize value from a complex technology platform. You will act as a trusted advisor, guiding institutional investors, asset managers, and allocators through the digitization of research, ESG, and operational due diligence workflows. This role blends technical expertise with client relationship management, driving adoption, onboarding, integration, and workflow optimization. You will monitor client engagement, identify opportunities for expansion, and translate feedback into actionable insights for product and engineering teams. Working in a fast-paced, remote-first environment, you will directly impact client satisfaction, retention, and success.