IT Support / System Administrator - 1st Level (f/m/d)
•Deliveryhero· 18h
⚙️ Operations⏰ Full-time📈 Mid Level🇦🇹 Vienna, Austria
18h ago
Kraken.Com·3 months ago
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
The Sr. Manager, Treasury Services will lead a team that is responsible for treasury account services, audit controls and governance, and strategic initiatives. The role combines strategic ownership of bank account administration, oversight of strategic initiatives, and treasury policies and procedures. The ideal candidate will bring deep expertise in financial operations, SOX controls, project and people management, with a strong understanding of the evolving needs of a global crypto-native organization. This position also offers the opportunity to contribute to technology and process improvement projects that enhance efficiency, compliance, and scalability.
Ownership and Delivery
This role will set the priorities and manage a team responsible for providing bank account services and strategic initiatives to the Treasury team and broader organization.
You’ll own the full lifecycle of global bank account administration supporting hundreds of accounts across all legal entities, products, services, and new geographic expansions.
Provide direction and oversight of access management, integration, and authorization for over 400 bank accounts, payment service providers, vendors, investment portals, and stablecoin issuers.
Own User Access Reviews across Treasury and Banking Partners.
TMS implementation and maintenance (Kyriba).
Partner with accounting, internal audit, product, growth, and sales teams to quarter back treasury needs.
Translate treasury needs into product specifications, closely partnering with product and engineering to build, test and launch solutions.
Partner with the banking and payroll teams on geo-expansion initiatives.
Oversee JIRA workflows for banking requests, treasury operations, variance investigations, and the treasury knowledge library.
Partner with Finance, Risk, and Operations teams to maintain audit readiness and ensure SOX-compliant processes.
Strategic Initiatives
Lead product initiatives to support regulated financial offerings.
Represent the ‘voice of the customer’ (for institutional and retail clients) when designing treasury services.
Special projects tied to strategic growth initiatives (i.e., new products, rails, etc.).
Collaborate closely with Asset Liability Management and Risk on controls, systems and workflow design.
Collaborate closely with sales, product, operations, and business development, to understand market requirements and pain points.
Implement operational automation and data pipelines.
Ensure that treasury services are integrated into the broader product ecosystem and internal customer experience.
Bachelor’s Degree in Business, Accounting, Finance, or Economics.
10 years + of financial services experience, ideally within Treasury, Project Management, FinTech or Financial Operations.
Knowledge of Treasury operations, including rebalancing, execution of high value payments, crypto / fiat transactions, etc.
Hands on background in crypto liquidity, fiat funding flows, stablecoins, etc.
Strong communication and interpersonal skills.
Has prior experience overseeing cash positioning and liquidity planning across bank accounts, legal entities, and wallets to support operational needs, internal hedging and capital efficiency.
Experience working within regulated financial platforms.
Product mindset with a strong ability to translate operational workflows into scalable systems
Experience with SOX compliance, preferably from a publicly traded company.
Experience managing high performing teams in a fast paced, dynamic environment.
Demonstrable knowledge and passion about bitcoin and cryptocurrency with a security first mind set.
Advanced knowledge of the Google suite of products, Atlassian suite of products (JIRA, Confluence), Aglide, Okta.
This job is accepting ongoing applications and there is no application deadline.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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