Neko Health is a Swedish healthcare technology company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to shift healthcare from reactive treatment toward preventative health and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko Health has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public. The company is based in Stockholm, offering the Neko Body Scan experience at locations in Stockholm, London and Manchester, with over 500 employees.
About the job
As a Neko Signature Program Lead, you will lead and inspire the team responsible for delivering an exceptional, seamless, and personalised experience to our most valued Signature members. You will oversee the end-to-end journey for Signature members, ensuring every interaction, across bookings, onboarding, clinic visits, and follow-ups; meets our highest standards of hospitality, discretion, and care. This role blends strategic leadership with a hands-on approach to member support, requiring you to set the tone for service excellence while remaining actively involved in key touchpoints.
