Sr. Marketing Automation Associate

What you'll do:

The Senior MarTech Associate is a hands-on, execution-focused role responsible for building, optimizing, and scaling our lifecycle marketing ecosystem. This role owns the technical execution and design of multi-channel lifecycle communications—including email, push, in-product messaging, SMS, and WhatsApp—while partnering closely with Marketing, CRM Business Solutions, Data, and external vendors to deliver high-impact, compliant, and scalable customer journeys.

This individual combines strong marketing technology expertise with hands-on design and execution skills to improve email quality, develop reusable drag-n-drop templates, implement a robust subscription center, and enable new lifecycle channels that drive engagement and growth. They translate lifecycle strategy into well-orchestrated, automated customer journeys within Braze, Salesforce Marketing Cloud and supporting platforms.

In this role you will:

• Set up, implement, and optimize lifecycle marketing channels including email, push, in-product messaging, SMS, and WhatsApp
• Build, execute, and maintain automated, behavior-driven, multi-channel customer journeys
• Design, build, test, and deploy branded emails and multi-channel templates to improve quality, consistency, and speed to market
• Lead the design and implementation of a subscription center, enabling granular customer preferences and opt-down capabilities
• Manage marketing data integrations, automations, workflows and reporting in partnership with CRM Business Solutions, Data, and external integration vendors
• Ensure CAN-SPAM, MiFID and channel-specific compliance, deliverability best practices, and operational excellence across all lifecycle programs
• Improve lifecycle marketing efficiency by creating QA standards, scalable processes, documentation, and reusable assets for the broader team
• Troubleshoot technical issues across platforms and channels and serve as a subject-matter expert for lifecycle MarTech and Braze
• Collaborate cross-functionally to translate lifecycle marketing strategies into technical requirements and executed solutions

What you'll need:

• 5–7+ years of experience in marketing technology, lifecycle marketing, or marketing automation
• Hands-on experience with Braze (strongly preferred) including multi-channel orchestration (Comparable marketing platforms like Salesforce Marketing Cloud, Iterable, or HubSpot acceptable with relevant multi-channel experience)
• Strong expertise in email design, HTML/CSS, and building reusable, brand-compliant drag-n-drop templates
• Proven experience building and executing multi-channel lifecycle journeys across email, push, SMS, and in-product messaging
• Experience implementing and managing subscription centers and preference management
• Solid understanding of data integrations, APIs, and marketing automation workflows
• Strong knowledge of deliverability, compliance (CAN-SPAM), and email best practices
• Ability to collaborate effectively with Marketing, CRM Business Solutions, Data, and external partners
• Detail-oriented, technically curious, and comfortable owning both strategy execution and hands-on implementation
• Experience scaling lifecycle programs in a high-volume or fast-growing environment is a plus

Compensation:

The salary range for this role will be $80,000.00 - $100,000.00 USD. In addition, this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year plus seven paid holidays.

Location:

This role is based in Chicago, IL. We are not open to remote candidates for this role

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays