Director, Client Relationship Management – Japan
Tokyo · Hybrid·–·Full-time
about 11 hours
Second Front Systems (2F) is seeking an ambitious and visionary Sales Director, Air Force to join our mission-driven team. We are a dynamic, fast-growing entrepreneurial company at the intersection of cutting-edge technology and national security, committed to delivering transformative solutions that empower our nation’s defenders. This is an opportunity to play a pivotal role in shaping the future of a company that is redefining the way software is delivered and secured in the defense sector.
At 2F, we thrive on innovation and purpose, combining a startup’s agility with a clear mission to support national security. You will be at the forefront of driving the revenue strategy behind the deployment and scaling of our revolutionary Game Warden platform—an industry-leading tool that is accelerating the secure adoption of mission-critical SaaS solutions for the U.S. government. If you’re ready to contribute to a team that values ingenuity, collaboration, and impact, we want to hear from you.
Note: This position requires U.S. citizenship due to government contract requirements.
The Sales Director, Air Force will be responsible for driving revenue growth within Air Force accounts, with a focus on expanding the adoption of Second Front Systems’ Game Warden platform. This individual will leverage their deep understanding of the DoD procurement landscape, platform-as-a-service (PaaS) solutions to build and manage relationships with government stakeholders and strategic partners. This position is reporting to the Senior Director of Federal Sales.
Own and grow a portfolio of Air Force accounts, leveraging prior experience selling into these services to navigate service-specific stakeholders, mission priorities, and acquisition pathways.
Build and maintain a robust pipeline of opportunities, ensuring alignment with company revenue goals.
Position and sell the Game Warden platform as a key enabler for mission-critical DoD operations.
Collaborate with internal teams, including Product, Engineering, and Customer Success, to deliver solutions that exceed customer expectations.
Develop and sustain long-term relationships with key DoD stakeholders, including program managers, contracting officers, and technical decision-makers.
Act as the primary point of contact for assigned accounts, ensuring exceptional customer experience and satisfaction.
Navigate the DoD procurement process to secure multi-year contracts and expand the footprint within key accounts.
Leverage partner relationships to uncover new opportunities and accelerate sales cycles.
Serve as a subject matter expert on compliance as a service and PaaS within the defense sector.
Represent Second Front Systems at industry events and meetings with government leaders.
Demonstrated experience selling into U.S. Air Force accounts, with an established understanding of their organizational structures, mission needs, and procurement environments.
Experience selling compliance as a service (CaaS) or platform-as-a-service (PaaS) solutions.
Demonstrated ability to develop and execute account-based sales strategies to penetrate greenfield accounts.
Background in managing and leveraging government contracting vehicles, such as GSA schedules, OTAs, and IDIQs.
Demonstrated ability to effectively use Salesforce CRM to manage sales pipelines, track customer interactions, and generate accurate sales forecasts.
Experience working with cloud platforms, DevSecOps, or secure software solutions tailored for government use.
Familiarity with Second Front Systems’ Game Warden platform or similar technology solutions.
Exceptional communication and relationship-building skills with both technical and non-technical stakeholders.
Ability to navigate and collaborate within a fast-paced, scaling startup environment.
Active security clearance.
Bachelor’s degree in business, technology, or a related field (MBA preferred but not required).
Demonstrated experience selling into U.S. Air Force and/or U.S. Navy accounts, with an established understanding of their organizational structures, mission needs, and procurement environments.
Experience working with cloud platforms, DevSecOps, or secure software solutions tailored for government use.
Prior experience working with System Integrators (SIs) and technology partners to co-sell and expand opportunities.
Have a strong interest in matters of national security
Viewing obstacles as opportunities for growth
Having a bias toward action and tangible, measurable results
Striving to be both compassionate and direct with your feedback
Being team-oriented and inclusive with your actions
This role is full time. As a public benefit corporation, we’re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful—both in- and outside the workplace.
We offer you:
Competitive Salary
100% Healthcare, vision and dental coverage
401(k) + 3% company contribution
Wellness perks (Fitness classes, mental health resources)
Equity incentive plan
Tech + office supplies stipend
Annual professional development stipend
Flexible paid time off + federal holidays off
Parental leave
Work from anywhere
Referral Bonus
Visit our careers page to learn more.
At Second Front Systems (2F), we equip defense and national security professionals for long-term, continuous competition for access to emerging technologies. Founded by two former U.S. Marines with firsthand experience of the dangers outdated technology poses in combat, our team is dedicated to fast-tracking government access to disruptive, commercially-proven technology for U.S. national security missions.
Our Game Warden product, a fully managed and compliant DevSecOps platform, accelerates the process for accrediting software as a service (SaaS) applications for government use.
Learn how 2F can help you make an impact on national security missions at www.secondfront.com
ONE LAST THING…
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Are you ready to join our team?
To apply, click the “Apply for This Job” button at the top or bottom of this page and complete the application form.
This position will remain open until filled, and applications will be reviewed on a rolling basis.
STATE NOTICES
Colorado:
In accordance with Colorado law, applicants may redact their date of birth, dates of attendance, and dates of graduation from any uploaded documents.
Maryland:
UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
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We harness the American high-technology sector to source cutting-edge solutions in cybersecurity and advanced intelligence analytics. We then deliver these solutions by engaging the right government stakeholders and modifying technology platforms to address mission requirements. Second Front helps the government access these technologies by tapping into the unprecedented ability of the venture community to expediently iterate, innovate and bring emerging technologies to operational maturity. We also provide advisory services to state-of-the-art technology firms seeking to inject their product or offering into the national security market. Through proof-of-concept pilots, lightweight systems integration, and a range of contracting vehicles, Second Front supports solutions to address specific and pressing national security needs. Our partners are venture-backed, commercially-proven companies, many of which have also received strategic U. S. government investment from organizations like In-Q-Tel, the Army Venture Capital Initiative, and DARPA. We are a public benefit corporation and veteran-owned small business headquartered in Washington, DC with operations in Silicon Valley and Chicago.
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