Technical Program Manager

WHO WE LOOK FOR 🦄

We’re looking for a Technical Program Manager to join our team and help turn strategy into reality through effective and systematic program management.

You’ll work on complex projects that span multiple teams and domains, driving alignment and execution across engineering and product to deliver with clarity, quality, and velocity.

As a TPM, you’ll act as the connective tissue between teams - transforming ambiguity intostructure, removing blockers, and enabling teams to deliver business-impacting initiatives efficiently. Your role is to bring clarity out of chaos through relationship-driven leadership and strong technical understanding.

WHAT YOU WILL DO 🏄

• Lead program execution and delivery of key technical initiatives, ensuring clear scope, alignment with team OKRs, and on-time delivery.
• Coordinate cross-functional work across Engineering, Product, and other stakeholders to ensure strategic and technical alignment.
• Manage technical dependencies and risks, partnering with Engineering Managers and Product Managers to assess feasibility and mitigate issues early.
• Communicate clearly and proactively with all stakeholders — from engineers to executives — by providing actionable updates and clear visibility into program health, risks, and outcomes.
• Continuously improve processes by identifying opportunities for simplification, scalability, and efficiency within and across teams.

WHAT YOU WILL NEED 🪄

• 3+ years of experience in a technical role, program coordination, or adjacent fields.
• A Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• Hands-on experience with project management tools and methodologies (Agile,Scrum, Kanban).
• Solid understanding of the software development lifecycle and modern engineering practices.
• Proven ability to manage multiple initiatives and coordinate cross-functional teams.
• Excellent organizational, problem-solving, and communication skills, with the ability to translate technical concepts for non-technical audiences.

👉 At our company, we value diversity and actively encourage it — we believe a variety of perspectives and backgrounds makes us stronger. We focus on potential rather than on having a “perfect” CV. If this role excites you and you believe you could grow into it — even if you don’t tick every single box in the requirements — we’d love to hear from you!

NICE TO HAVE 🎆

• PMP, Agile Coach, or Scrum Master certification.

LOCATION 🌐

While we have an office in Milan, you can benefit from our flexible hybrid model (full-remote available from Italy), empowering you to work where you're most effective.

WHAT YOU WILL FIND AT SHOPFULLY 🤗

🌎 An opportunity to thrive in a rapidly scaling multinational company

🕶️ A vibrant, informal, and inclusive work environment

🧠 We champion autonomy, flexibility, and a hybrid work model, empowering you to own your work

📚 Access to learning opportunities and regular feedback sessions

🍓 Enjoy our central, modern offices featuring fresh snacks, coffee (including vegan options!), and ergonomic setups

🎉 Engage in meaningful team events: offsites, happy hours, company parties and celebrations that unite us beyond daily tasks

💻We provide all the necessary equipment for you to work effectively and set up your workspace, wherever you are

🧰 Benefit from additional country-specific advantages based on local contracts and practices

WHO WE ARE 💜

We’re a team of 450 people (and counting!), from 30 different nationalities. We’re on a mission to innovate, and we believe the key to that is seeing the world through a variety of perspectives. That’s why building a more diverse team, as well as bringing in even more talent, is so important for us.

TO FEEL AT HOME 🛋️ IN SHOPFULLY YOU NEED 🎯

• Progress Over Perfection: We move forward. Always. In a fast-moving world, speed with purpose beats certainty without action. Momentum matters—not for its own sake, but because it drives results.

• Clarity Through Transparency: We bring each other along. We work in teams, not silos. Transparency gives context, and context enables action. That means we share decisions early, publish work in progress, and document outcomes so others can learn, move faster, and build better.

• Learn Loudly: We grow by doing and by daring. Big bets unlock big breakthroughs. But real innovation demands risk, and risk always carries the possibility of failure. That’s not a flaw. It’s the price of ambition.

• Challenge with Empathy: We speak up, even when it’s hard—because candor shows care, and leads to better outcomes. Listening deeply is how we grow. Disagreeing openly is how we build trust.

Always Build Better: We are builders—of products, systems, and ideas. But more than that, we are builders of better. Better has no finish line. It’s a mindset.

If you choose to apply for this specific job position and submit your application, which may include personal data such as your identifying details, contact information, curriculum vitae, cover letter, professional qualifications, and/or employment history, please be informed that your data may be shared with our Affiliates*, including Offerista Group GmbH and Flipp Operations Inc. The aforementioned entities will act as joint controllers for the limited purpose of intra-group sharing related to the evaluation of candidates’ applications. This means that your data may be processed by the Affiliate to assess your application and, if deemed suitable, to contact you regarding potential employment opportunities. However, please note that from the moment an Affiliate initiates direct contact with you and engages in any further processing of your personal data beyond the initial intra-group sharing for evaluation purposes, such Affiliate shall act as an independent data controller. In such cases, the processing of your personal data will be subject to the specific privacy policies that can be found here.

* Affiliates shall mean any entity that directly or indirectly controls, is controlled by or is under common control with ShopFully SpA and its Affiliates’ subsidiaries, meaning any entity which is directly or indirectly controlled by the Affiliates.