Apprentice – Cybersecurity Senior Support Specialist – 2026 – (Austin, TX)

Visa’s Apprenticeship Program is designed for those with no prior experience interested in receiving hands-on IT training with an organization while also earning a salary. If this sounds like you, we encourage you to apply!  

Cybersecurity Apprenticeship: This program combines classroom training, hands-on mentorship, and real-world projects to help launch a career as a Cybersecurity professional at Visa. Apprentices will begin with a 16-week bootcamp where they will receive full-time classroom-style education that will prepare them for On-the-Job Training (OJT). This period is officially known as Related Technical Instruction (RTI). During the RTI period, Apprentices will be contracted as employees of our Apprenticeship Provider, Apprenti. Upon successful completion of RTI, including satisfactory performance review, employment with Visa will begin.   

At the conclusion of the year of OJT, those who have successfully completed the program may have the opportunity to be considered for promotion to full-time employment.  

If you are passionate about Cybersecurity and want to join a global leader in digital payments, the Cybersecurity Apprenticeship Program at Visa is for you. During OJT, Apprentices will receive hands-on mentorship from leaders within one of the teams within our Cybersecurity organization at Visa, as well as career development workshops to develop professional and buildable skills. Specific assignments will depend upon your skill sets and team needs. By applying for this position, your application is automatically considered across multiple teams.  

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site). 

This apprenticeship is intended for individuals who want to learn and develop entry-level technical and professional skills in software engineering. If you’re currently pursuing or have completed a degree in a Software Engineering-related field, we encourage you to browse our University Graduate and Internship opportunities. 

Basic Qualifications: 

• 18 years or older  
• Eligible to work in the United States without sponsorship  
• Have basic problem-solving skills/analytical mindset  
• Must be local and available to work in person in Austin, TX.
• Not currently enrolled in or have completed a Bachelor’s, Master’s, or PhD degree program in a related technical field (cybersecurity, software engineering, etc.)  
• Interest in pursuing a career in cybersecurity in the payments space 

Preferred Qualifications: 

• Demonstrated interest in technology shown through education, certifications, bootcamps, experience, skills, projects, or tech community memberships. 

Additional Qualifications: 

• Apprentices will need to provide their own computers during RTI period. The following tech specifications are required:  
• Windows 10 or macOS 10  
• Windows Processor – non ARM type (Intel or AMD only – need for Adobe Connect to function)  
• RAM 8GB minimum (12GB – 16 GB recommended)  
• Solid State Drive – minimum 40 gigs free space  
• Webcam  
• Headset (Noise Cancelling Mic Headset preferred)  
• Internet connection at least 2Mb up/down  
• Dedicated workspace (Bootcamp will be 8+ hours at your desk daily)  
• 2nd monitor or XL monitor 

U.S. APPLICANTS ONLY: The estimated base salary during your remote training period will be $47,923 plus benefits and may progress to $73,000 upon successful completion of your training period, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. 

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 

Work Hours: Varies upon the needs of the department 

Travel Requirements: This position requires travel 5-10% of the time. 

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. 

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.