Customer Service Intern

AbbVie is seeking dynamic and motivated graduates or soon to be graduates to join our team as of May 2026. This internship offers a unique opportunity to gain hands-on experience and contribute to AbbVie's mission of transforming lives through innovative therapies. The ideal candidate will demonstrate key capabilities essential to driving the business and your career forward.

We provide a hybrid work model, employees must be in the office on Tuesdays, Wednesdays, and Thursdays. There will be flexibility to work remotely on Mondays and Fridays.

Position Overview: Become part of a dynamic, supportive, collaborative, and diverse team where your contributions are valued and teamwork is prioritized. As part of the Customer Service team, you will develop meaningful relationships and advance AbbVie's mission by supporting healthcare professionals and patients, directly impacting those affected by serious diseases and important therapies. As an intern, you will support the Customer Service team on developing tools and specific projects that strengthen our reputation and raise patient voices.

Key Responsibilities:

• Customer and Patient Focus: Participate in projects that prioritize the needs and well-being of patients and healthcare providers, ensuring a patient-centric approach.
• Data Analysis and Strategic Decision Making: Assist in the collection and analysis of data to inform decision-making processes and contribute to strategic initiatives.
• Adapt and Innovate: Support various departments by adapting quickly to new projects and technologies and propose creative solutions to complex challenges.
• Teamwork and Cross-Functional Collaboration: Engage with cross-functional teams to ensure alignment and foster a collaborative work environment.
• Problem-Solving Skills: Engage in tasks that challenge your ability to think critically and develop innovative solutions to real-world problems.

Qualifications:

• Bilingual (English and French) 
• Recently completed a graduate or undergraduate university program, or be expected to graduate in 2026. 
• Strong foundational knowledge customer service and educational background in sociology, psychology, communication, business administration, marketing, human resources, social work, education, or public relations or related fields is considered a strong asset. 
• The ideal candidate demonstrates a strong interest in customer and patient needs, has effective analytical and problem-solving skills, is adaptable and innovative, and excels in in a team centric environment.

Benefits of internship:

• Gain valuable industry experience in a leading biopharmaceutical company.
• Contribute to impactful projects that align with AbbVie's mission and strategic goals.
• Learn from and network with professionals across various disciplines.
• Opportunity to make meaningful contributions to projects with real-world applications.
• Possibility of 4–12-month internship or being selected for an extended assignment or rotational program post summer internship. 

Don’t miss out: January 18, 2026, is the last day to apply! 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html